Position Summary:

We are seeking a skilled and motivated Systems Administrator to join our growing IT team. This hybrid role bridges desktop support with back-end systems administration, with a strong focus on Microsoft 365, Intune, Azure administration, and VoIP configuration (GoToConnect). The ideal candidate will provide frontline technical support while also managing and optimizing cloud-based systems and device management tools. This position reports directly to the Director of IT and will play a critical role in supporting our users, maintaining system uptime, and improving the overall IT infrastructure across our multi-site organization.

Responsibilities:

Administer and maintain Microsoft 365 services including Exchange Online, SharePoint, OneDrive, Teams, and Azure AD.
Configure and manage Intune and Autopilot for device enrollment, compliance policies, and application deployment.
Troubleshoot and support GoToConnect VoIP system including user setup, call routing, and endpoint configurations.
Assist with the onboarding/offboarding process including account provisioning, hardware setup, and access control.
Ensure compliance with IT security standards and support documentation of IT policies and procedures.
Provide remote and onsite support for multiple clinic locations across California and Arizona.
Collaborate with the Systems and Network Engineering team for escalations, project rollouts, and systems improvement initiatives.
Maintain accurate and up-to-date IT documentation for systems, configurations, and processes.
Serve as escalation point for Help Desk and desktop support.
Perform other job-related duties as assigned.

Requirements:

Associate or Bachelor’s degree in Information Technology, Computer Science, or related field. Relevant experience and certifications may substitute for formal education.
Minimum of 2 years of experience in a technical support or systems administration role.
Hands-on experience managing Microsoft 365 and Azure AD environments.
Working knowledge of Intune, Autopilot, and device compliance policy administration.
Experience configuring and supporting cloud-based VoIP platforms, preferably GoToConnect.
Strong troubleshooting skills for Windows-based systems and common business applications.
Excellent communication and customer service skills.
Ability to work independently and prioritize multiple tasks in a fast-paced environment.
Willingness to travel (up to 25%) to provide on-site support at clinic sites.
Experience with ticketing systems, documentation platforms, and remote support tools.

Preferred Qualifications:

Microsoft 365 Certified: Modern Desktop Administrator Associate or similar.
Experience with multi-tenant Azure or M365 environments.
Familiarity with HIPAA or other compliance standards.
Exposure to basic networking concepts and troubleshooting.

Benefits:

Competitive salary
Comprehensive benefits package
Optimal work life balance with no nights, no weekends, and no holidays requirement to work
Opportunity to work in a fast-paced and dynamic environment
Be part of a team that is passionate about making a difference

Salary:

Starting compensation range $70,000.00 - $90,000.00 annually. Exact compensation may vary based on skills, experience, and location.

Why You Should Join Our Team

Agile Occupational Medicine and Akeso Medical are merging to become a leading occupational medicine group with a network of 43 clinics and one surgery center dedicated to providing comprehensive healthcare services to businesses and their employees across California and Yuma, Arizona. We specialize in ensuring the health and well-being of workers through a range of medical services, including injury care (workers’ compensation), physical examinations (employer services), and commercial (urgent care)

We are a rapidly growing company with a fun and collaborative work environment. We are passionate about disrupting the world of occupational medicine, and we are committed to providing our customers and patients with the best possible experience. We offer our employees competitive salaries, commission, and benefits, and we give them the opportunity to make a real impact on the business.

Agile Occupational Medicine is an Equal Opportunity Employer. Agile does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided upon qualifications, merit, and business need.

Agile Occupational Medicine

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