As a Systems Administrator, you will provide support by responding to issues involving the installation, maintenance and support of Windows servers, server applications, printers, hardware, LAN/WAN, and other computer peripherals and company devices.

What you'll be doing:

Provide outstanding customer service responding to users calls, emails and helpdesk tickets
Resolve technical issues with equipment including desktops, servers, printers and OS
Configure and install desktops, laptops, servers and printers
Windows systems administration including GPO configurations, Active Directory, DNS, DHCP, IIS, and file server experience
Assist with network hardware (physical & virtual using VMWare), software and operating systems
Linux, M365, SCCM and Oracle database administration experience
Maintain documentation for implementations, maintenance, upgrades and inventory
Maintain a high level of security, including up-to-date security software releases including TLS/SSL certificate management
Ensure backups performed, monitored and maintained for all servers and company devices with experience in VEEAM and Netbackup
Demonstrated experience with PowerShell scripting
Represent client in a professional manner and provide outstanding customer support
This position is scheduled to work 100% on-site in our Seattle office (Eastlake).

Who you are.

Educated. Bachelor’s degree or equivalent experience; MCSE certification preferred
Experienced. 3-5 years of experience as a systems administrator or similar position
Knowledgeable. Troubleshooting (hardware/software/networks), Windows desktop/server administration, O365, VMWare & Active Directory
Team Player. Work independently and as a productive and contributing member of a team
Meticulous. Strong attention to detail with ability to quickly assess and analyze problems
Service Minded. You deliver customer support like you expect to receive it: with excellence

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Systems Administrator