The Junior Systems Administrator will serve as a team lead for our NJ facilities, collaborating closely with Help Desk associates to provide training and higher-level support. Additionally, this position will work alongside the IT Manager to ensure the maintenance and optimization of network infrastructure across the organization.

Salary range $65K - $82K annually

Duties And Responsibilities

Utilize technical knowledge, strong troubleshooting skills, and established repeatable processes to effectively resolve issues with servers and software
Support LAN, WAN, VPN, Internet, and VOIP phone connectivity in various locations and occasionally support other locations
Partner with the IT Manager to create a secure as well as compliant server environment for both hosted and non-hosted systems
Manage company domains and Active Directory
Identify system software configuration changes
Manage hardware as well as software systems, including routers, switches, VPN, and VOIP phone security systems
Recommend innovative
Implement solutions that meet the operational needs of the company
Automated approaches for system administration tasks
Create purchase requests for IT-related purchases
Participate in technology purchasing, assisting with selection, ordering, receipt & initial setup of computer network devices
Maintain installation as well as configuration procedures for desktop servers
Perform daily system monitoring, verifying the integrity as well as availability of all hardware, server resources, systems, plus key processes, reviewing system and application logs, and verifying completion of scheduled jobs like backups
Provide support per request from internal staff
Investigate and troubleshoot issues
Apply OS as well as software patches to desktops and servers
Upgrade as well as configure server and desktop software
Perform backup and restore data for all network servers
Maintain users on corporate networks
Assist with network - LAN as well as WAN - system design and implementation, maintenance, run, replace, and/or move network cabling, including termination
Responsible for PC hardware inventory, IP phones, printers, barcode scanners, maintenance, and upgrade repairs
Installing and configuring security cameras (IP and analog) and recorders (DVR and NVR).

Requirements

Minimum 3 years of experience in the field
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
CompTIA A+ certification or equivalent experience
Experience in troubleshooting issues related to Windows 10 & 11, Active Directory, DNS, and networking
Strong knowledge of Windows 10/11, including baseline security policies
Experience supporting Windows-based workstations and servers
Experience with switches, access points, firewalls, and other network equipment
Experience with Google Workspace is a plus
Experience with Cybersecurity is a plus
Strong problem-solving skills and attention to detail
Excellent communication and interpersonal skills
Ability to work effectively both independently and as part of a team
Aligned with Bergen's How We Work Together Principles including: investing in People Development, creating a Safe Environment, treating others with Respect, being able to work as part of a Team, having Trust in others, having Passion for our work and clients, having good Communication skills and having high Accountability for oneself and others

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Junior Systems Administrator