As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof:

2025 Great Places to Work Certified
Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
Company paid parental leave
Generous time off package
Multiple benefit plans, eligibility begins on day one of employment
Culturally focused on work/life balance, mental health, and the overall wellness of our employees

This is a hybrid position with an expectation to be in our Fort Wayne, IN office a minimum of three days per week. This position does not qualify for relocation assistance. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. This position does not qualify for employment-based sponsorship.

Position Summary

The Associate Systems Administrator provides support for all DMA systems and serves as a technical resource for the deployment and support of network, operating systems, and applications (i.e., Windows, VMWare, SAN Technologies, Office365, Active Directory, etc.) as well as ensure proper maintenance of management tools, server documentation, security, and disaster recover procedures. Work with infrastructure team, Helpdesk support team, application development team, and other departments to provide a stable and scalable infrastructure. Serves as a source on technical, performance, and operational analysis for all computer hardware and networking in the Data Center and making recommendations for improvements with other related systems.

Essential Duties And Responsibilities

Maintain Operating System performance by monitoring systems and troubleshooting system errors.
Upgrade Enterprise Systems by conferring with vendors; developing, testing, evaluating, and installing enhancements.
Perform daily monitoring and management of all backup and disaster recovery related activities.
Establish system specifications by discussing with users, analyzing workflow, access, information, and security requirements.
Assist in development and ongoing maintenance of information security program including governance, risk assessment, access controls, and any other domains of the security program.
Work with the Security team to proactively harden systems, investigate scan findings and remediate them promptly.
Manage Windows and Active Directory
Create and maintain documentation relative to areas of responsibility.
Pro-actively work to find gaps in current tools and processes.
Troubleshoot and manage Audio Visual/Conference room devices.
Assist in the following areas as needed for troubleshooting and maintaining proper functionality: RDS (Remote Desktop Services), network infrastructure (Cisco, Meraki), DFS/File servers, Printers, Phone System/devices.
Provide thorough ticket documentation upon work completion.
Show an understanding of Group Policy, SFTP, Email, MDF/IDF power and cooling requirements.
Assist with day-to-day tasks with maintaining: Hypervisors (VMware), storage (Pure, TrueNAS), server provisioning, UCS, and M365.
Perform other duties as assigned

Education And Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field.
2-3 years of experience within Information Technology environment.
Understanding of networking principles, protocols, and technologies (TCP/IP, DNS, DHCP, VLANs, VPN, etc.).
Familiarity with Windows Server operating systems and Active Directory.
Familiarity with Microsoft Exchange and Office 365.
Experience with server virtualization platforms such as VMware.
Certifications such as CompTIA Network+ and MCSA: Windows Server are desirable.
Excellent verbal and written communication skills
Ability to work independently as well as in a team environment
Ability to prioritize, meet deadlines, and provide excellent customer service

The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment.

It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at HRDepartment@dmainc.com or 800-309-2110 and choosing selection 6.

DMA - DuCharme, McMillen & Associates, Inc.

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Associate Systems Administrator