This role is considered Onsite or Remote with occasional in office requirement and visits to branch offices located across the U.S. (5% Travel)

Responsibilities:

Provide network administration for maintaining the computing environment using a variety of Networking Devices and SaaS, remote access VPN, Firewalls, ATP, and IPS/IDS
Deploy and maintain Network Monitoring Software, and TCP/IP by executing routine changes, provision services, and deployments - Fault isolation, service recovery, and incident analysis.
Evaluate existing network systems to ensure network capacity meets current and future network requirements.
Monitors network performance and troubleshoots and resolves complex problems to maintain operating efficiency and ensure quality transmission service on the network.
Expected to use subject matter expertise to diagnose and solve issues and utilize considerable authority to deviate from standard operating procedures.
Administer and manage the organization's Microsoft 365 and Azure environments.
Ensure the availability, performance, reliability, and security of the Microsoft 365 and Azure platforms.
Troubleshoot and resolve Microsoft 365 issues, including those related to connectivity, mail flow, and mobile device management.
Plan and implement updates and new features to the Microsoft 365/Azure platforms.
Manage mail hygiene settings such as anti-spam and anti-phishing policies.
Collaborate with IT team members and stakeholders to define and implement Microsoft 365 policies and procedures.
Perform regular audits to monitor, optimize and document Microsoft 365 and security control environment.
Implement and manage data governance and compliance features in Microsoft 365.
Manage integration between Microsoft 365 and other systems.
Plan and execute data migration projects within and to the Microsoft 365 environments.
Provide technical support and guidance to end users for Microsoft 365 and endpoint related issues.
Create and maintain system documentation related to Microsoft 365, Azure, and associated SaaS configurations, procedures, and policies.
Develop and implement solutions in SharePoint/Teams as part of application solutions.

Qualifications:

3 + years of experience in network support and Network Engineering -- Prefer a Bachelor's or Technical Degree in an IT field of study.
Solid experience in with network hardware and software side, implementations, best practices, and migration at large scale.
Establishing network specifications; analyzing network traffic and diagnoses connectivity issues, access, information, and security requirements, designs router administration including interface configuration and routing protocols.
Desirable - Hold industry specific certifications - DoD 8570 IAT Level II - CompTIA Security +, CCNA, etc., or military equivalent.
Expert level ability to design and support WAN & LAN connectivity to multiple data centers and campuses in hybrid mode.
Strong background in Microsoft 365 and Azure technologies, including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive for Business, Power Platform and Azure Resources.
Deep understanding of Microsoft 365 architecture, administration, and configuration.
Strong analytical and problem-solving skills to identify and resolve complex issues related to Microsoft 365 deployments and configurations.
Understanding of Microsoft 365 security features, data protection, compliance requirements, and ability to implement and enforce security best practices.
Knowledge of identity and access management concepts in the context of Microsoft 365 & Azure.
Demonstrated commitment to staying updated with the latest trends, updates, and advancements in the Microsoft 365 ecosystem.
Solid analysis skills as well as good oral communication skills.
Excellent communication skills (written & verbal) and collaboration skills.

Other Desired Skills:

Knowledge of virtualization technologies such as VMWare and Windows Hyper-V.
Experience with designing and developing scalable, maintainable, highly available network architectures Familiar with PKI trusted identity managed systems.
Familiar with Arctic Wolf IDS/IPS solutions
Knowledge of 3^rd party SaaS IDS/IPS solutions and SOC implementation.
Ability to develop technical solutions to complex problems which require the regular use of ingenuity and creativity.
Desired: Microsoft 365 Certified: Administrator Expert certification.
Desired: Azure Certified: Azure Administrator Associate or Security Administrator Associate certification.
Strong background and expertise in Microsoft 365 and Azure technologies, including Exchange Online, SharePoint Online, Microsoft Teams, OneDrive for Business, Power Platform and Azure Resources.
Understanding of Microsoft 365 security features, data protection, compliance requirements, and ability to implement and enforce security best practices.
Knowledge of identity and access management concepts in the context of Microsoft 365 & Azure.

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