Description

Hiring Range: $28.61 - $31.47 hourly, depending on experience/qualifications

NATURE OF WORK

As a member of the Human Resources Department the Risk Management Coordinator will provide a high level of risk management support to the town and its vendors, coordinate, process, and liaise the town’s workers’ compensation and property liability programs and services, assist with ADA compliance, provide employee customer service for employee injuries and accidents, certificate of insurance management, assist with DOT compliance, development and setup of town-wide and department specific safety training programs, reconciles HR/Risk expenses, accounts payable, payment requests and provide their expertise in developing and implementing human resources and risk management policies and procedures.

The Risk Management Coordinator is required to perform work in a manner consistent with and exemplary of the town’s PRIDE philosophies and the town’s Equal Employment Opportunity policy.

SUPERVISION EXERCISED

No supervisory responsibilities or control is exercised.

SUPERVISION RECEIVED

The Risk Management Coordinator works under the direct supervision of the Risk Manager to carry out assigned duties, functions, roles, and projects in both routine and complex circumstances.

Essential Job Functions

ESSENTIAL JOB FUNCTIONS

The Risk Management Coordinator is assigned specific assignments, job duties, scope, authority, responsibility, roles, and requirements as determined by the town, department, and division, and pursuant to laws, regulations, and practices. Individuals in this position must be able to successfully design, develop and deliver learning and development opportunities.

Responsibilities

The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all-inclusive:

Provides high-level customer service to town employees, as well as vendors, and residents.
Performs a variety of support functions for the Risk Management and Human Resources Department, including but not limited to answering phones, returning calls, arranging meetings, communicating information other staff and departments, filing, preparing forms and records, ordering supplies, composing correspondence, presentation preparation, preparing mailings, creating and/or proofreading letters, memos, and documents.
Efficiently and effectively schedules and organizes activities electronically and in person, involving numerous participants for meetings, conferences, trainings, events, and other activities.
Assists the Risk Manager with coordinating and administering workers’ compensation and property and liability claims, in accordance with Third Party Administrators (TPA) procedures.
Acts as a resource for employees for property, casualty, and workers’ compensation inquiries.
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Ensures complete and accurate work product by specified deadlines and in accordance with established goals and objectives.
Processes, monitors, and prepares a variety of workers' compensation, Family Medical Leave (FML), liability, property and casualty, and subrogation claims.
Research information, create reports, and analyze data to prepare documents for review and presentation.
Coordinates claim information for restitution and collections including gathering and organizing relevant documentation and evidence.
Offers stellar customer service when communicating with employees and citizens regarding claim procedures.
Obtains information from town departments/divisions related to property/casualty claims.
Manage subrogation on cases not covered/paid for by (TPA).
Submits information on restitution notices from Municipal Court and District Attorney's Office.
Researches and submits information on restitution opportunities to the Risk Manager.
Assists Risk Manager in securing Certificates of Insurance for new contractors, suppliers, and other parties.
Monitors expiring Certificates of Insurance. Requests renewal Certificates from contractors, suppliers, and other parties with follow-up as needed.
Reconciles Risk expenses, accounts payable, payment requests and reconciles the department’s credit card accounts.
Creates files and maintains various risk management records, records of safety training, and vaccinations administered in the course of prevention programs.
Assists the Risk Manager in administering the Department of Transportation (DOT) drug and alcohol program.
Maintains Commercial Driver's License (CDL) license renewals, including confirmations of renewals.
Monitors motor vehicle registrations and certificates of insurance, including communicating with employees regarding expiring licenses, procedures for renewals, and sending self-disclosure/certificate of violations to employees with CDL licenses.
Assists the Risk Manager with annual insurance renewals including data collection and data entry of applications.
Provides backup to Human Resources and Risk Manager as needed.
Assists as needed with ergonomic evaluations, Americans with Disabilities Act (ADA) duties, and drug testing.
Assists with coordination, scheduling, and tracking of training associated with town-wide risk management initiatives.
Assists town departments/divisions with inquiries regarding on-the-job injuries.
Compiles information and prepares monthly reports.

OTHER DUTIES

Depending on organizational need, additional duties may include the following:

Serves as staff representative on the Safety Committee.
Performs research as directed, such as discovering new technology or tools, market research, etc.
Performs related duties as established by law/ordinance or reasonably directed by the town.
Updating human resources and risk management intranet web pages as needed.
Assists other town departments/divisions, as necessary.
Other duties as assigned.

Education, Knowledge, Skills, Abilities

EDUCATION, EXPERIENCE AND FORMAL TRAINING

Four (4) years of technical administrative experience with six to twelve months of experience in risk management and/or insurance, safety administration, workers’ compensation, property and casualty, and claims management, or related field.
Minimum high school diploma or equivalent.
Any equivalent combination of training and experience that provides evidence that the applicant possesses the required knowledge, skills, and abilities to perform the essential functions.

LICENSES OR CERTIFICATES

Must have a current Colorado Driver’s License or the ability to obtain one upon hire, that meets the Town of Windsor’s standards.

KNOWLEDGE, SKILLS & ABILITIES

Knowledge of terminology used in assigned areas.
Knowledge of correct use of grammar, punctuation, and syntax.
Knowledge of word processing, spreadsheet applications, and basic database management.
Ability to read and comprehend human resources and risk management policies, procedures, and goals, including Administrative Directives, and federal, state, and local laws applicable to human resources and risk management.
Ability to apply proper legal or administrative procedures for preparing documents specific to human resources and risk management.
Ability to prepare, organize, and maintain complex filing systems; ability to compile information and prepare detailed reports.
Ability to read, interpret, and explain various policies or procedures to employees, applicants, and the general public.
Ability to maintain composure and communicate effectively verbally and in writing with a wide variety of people who may be upset, frustrated, or angry.
Ability to maintain effective work relationships with other town employees, governmental agencies, and members of the general public.
Ability to work effectively in a team environment.
Respects the viewpoints and opinions of customers, co-workers, and anyone encountered in the course of the work period.
Strong multi-tasking and attention to detail skills and ability to meet deadlines on a regular basis.
Ability to maintain confidentiality.
Ability to work independently and as a team member.
Must have excellent customer service skills.
Must have the ability to apply good judgment in making decisions.
Must be dependable and have excellent time management skills.
Knowledge of the policies, procedures, and goals of the Town of Windsor and the HR Department.
Knowledge and understanding of federal, state, and local laws, and town ordinances, related to risk management.
Ability to maintain confidential information and deal discreetly with confidential and sensitive situations.
Ability to use standard office equipment, computer equipment, and software including word processing, database management, spreadsheet applications, electronic mail, and RMIS systems.
Ability to research, develop, and lead formal and informal presentations and discussions with diverse groups.
Ability to train employees as necessary.
Ability to establish and maintain effective working relationships with town employees and management, elected and appointed officials, other agencies, and the general public.

MATERIALS and EQUIPMENT USED

Materials and equipment used include, but may not be limited to the following:

Equipment: Position requires the use of a variety of equipment: computers, tablets, or other digital equipment, digital cameras, copiers, printers, scanners, fax machines, and telephones.
Materials: Position requires the use of a variety of materials: N/A

Additional Information

Working Environment & Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The physical activities of this position include, but are not limited to, the following: climbing, kneeling, stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, sitting, grasping, feeling, talking, hearing, and repetitive motions.

The physical requirements of this position are considered LightWork, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.

The employee is not substantially exposed to adverse environmental conditions (as in a typical office or administrative work).

Note: This position description is not intended to be an exclusive list of all of the requirements, duties, tasks, roles, or responsibilities associated with the position. Nothing in this position description restricts the town’s ability to assign, reassign or eliminate duties and responsibilities of this job at any time.

The Town of Windsor will make all reasonable accommodations to ensure that people with disabilities have an equal opportunity in employment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The town is dedicated to the principles of equal employment opportunity. The town prohibits unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), gender (regardless of gender identity or gender expression), sexual orientation, color, religion, national origin, creed, disability, marital status, military status, genetic information, pregnancy, or any other status protected by applicable state or federal law.

The town is dedicated to the principles of equal employment opportunity. The town prohibits unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), gender (regardless of gender identity or gender expression), sexual orientation, color, religion, national origin, creed, disability, marital status, military status, genetic information, pregnancy, or any other status protected by applicable state or federal law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct that has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc.

The town will make reasonable accommodation(s) for qualified individuals with known disabilities unless doing so would result in an undue hardship for the town or cause a direct threat to health or safety. The town will make reasonable accommodation(s) for employees whose work requirements interfere with a religious belief, unless doing so poses undue hardship on the town. Employees and/or applicants needing such accommodation are instructed to contact the Human Resources Department.

Benefits With The Town Of Windsor

The town generally provides the following benefits (eligibility is generally the 1st of the month after 30 days of employment):

Group health benefits package and options, which include medical, dental and vision
100% Employer Paid long-term disability plan
100% Employer Paid Basic life insurance policy
Retirement Offerings (regular full-time employees):
- 401a Retirement Plan - employer contribution match up to 6% based on employee participation – Vested at 20% per year, with 100% vested after 5 years of employment
- 457 Deferred Compensation and/or Roth Retirement Plan, with immediate employee eligibility
Retirement Offerings (Sworn Police Positions):
- FPPA Pension Plan
Voluntary short-term disability plan
Paid Vacation Time - generally accrues bi-weekly at the rate of 3.38 hours for full-time regular employees the first year, (unpaid status impacts accruals) time added every year.
Paid Sick Leave - generally accrues bi-weekly at the rate of 3.08 hours (unpaid status impacts accruals)
Personal Days (up to two days, depending on hire date)
Holiday Pay:
- Regular full-time employees receive eleven (11) paid holidays annually
- Sworn Police Officers receive thirteen (13) floating paid holidays annually
Employee Assistance Program (EAP) effective immediately
Discounted Membership to the Windsor Community Recreation Center

01

Are you aware the hiring range for this position is $28.61 - $31.47 per hour, depending on experience/qualifications?

02

Do you possess a current valid Driver's License or have the ability to obtain one upon hire?

Yes, I possess a current, valid Driver's License.
No, I do not possess a current, valid Driver's License.
Required Question

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Risk Management Coordinator