INTERMOUNTAIN FARMERS ASSOCIATION, (IFA) is a regional farm supply co-op with diverse operations including feed production, agronomy services, and retail farm stores throughout the intermountain west. We are currently seeking a qualified individual to fill the position of IT SYSTEMS ADMINISTRATOR.

SUMMARY: This position performs tasks as assigned in configuration, installation, and maintenance of data and voice server systems as well as provides helpdesk support for end users. After-hours, on-call support on a rotating basis is expected

Responsibilities

Provides support to the Information Technology Operations and Maintenance (O&M) team by providing high-performance, highly available Information Systems services in direct support of the cooperative's business and mission needs.
Supports all virtualization-based O&M tasking of deployed server solutions backed by Microsoft, Linux, Nutanix, and VMware. Configure, install, and maintain Microsoft and Linux OS servers in both virtual and physical environments.
Document server operations.
Administer Exchange 365 e-mail system and Barracuda Security Gateway. Provide disaster recovery for all servers and corporate desktops.
Works alongside the Information Systems Manager to support the exploration, investigation, research, analysis, and assessment of new virtualization, storage, and data protection technologies, methods, and/or approaches to modernize and improve upon existing Infrastructure solutions.
Assists in protecting networked devices from unauthorized intrusion managed by Sentinel One. Assists maintaining operation of WAN and LAN networks.
Assists Tier I and Tier II support for retail point of sale, and supporting personnel computer and telephony systems utilizing Atera helpdesk RMM/PSA .
Answer incoming calls, solve complex inquiries from end users, or route inquiries to the appropriate resource. Monitor, maintain, and distribute helpdesk activity.
Establish goals and prioritize daily and weekly activities to meet them. Administer after hours' on-call support on a rotating basis. Perform other related duties and tasks as required.

Qualifications

High School Diploma or equivalent required; bachelor's degree in a computer science discipline or comparable level of experience preferred.
At least 5 years of experience as a Systems Administrator required, with advanced knowledge and experience with Microsoft Active directory, Microsoft Entra, Microsoft 365 and Exchange. Experience with vCenter/vSphere required. Nutanix and Atera experience are a plus.
Must have high level of technical knowledge relative to the installation and connectivity of server systems, including configuration, maintenance, and support of new and existing server solutions.
Competent in taking calls and demonstrated ability to diagnose, isolate, troubleshoot, and fix technical issues under pressure.
Must have good communication, customer service, and interpersonal skills. Self-driven, and resourceful with a strong sense of urgency and a willingness to see all task through to completion.
On-call availability required. Must maintain a current driver's license and the ability to drive company vehicles.

BENEFITS: IFA offers a comprehensive benefits package including medical and dental insurance, vision reimbursement plan, generous 401K matching, life insurance, long-term disability, PTO, paid holidays, employee discounts, as well many other incredible benefits. Compensation will be based on experience and qualification.

IFA is an Equal Opportunity Employer

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Intermountain Farmers Association (IFA)

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IT System Administrator