Title: Senior System Administrator

Classification: Full-Time, Non-Exempt

Reports to: IT Manager

Wage Range: $85,000-$100,000 DOE + yearly end performance bonus

*No agency or recruiter submissions - direct applicants only*

Excellent opportunity to be part of an independent, successful, family-oriented Professional Services Firm that provides a healthy work/life balance, flexibility, and career growth. We have been named a Top Workplace by Hearst Media Group! With offices in Ridgefield and New Canaan CT, Reynolds + Rowella provides accounting and advisory services to individuals and businesses. We’re proud to be one of the few independent regional accounting firms in Fairfield County—offering the expertise and reach of a large firm with the personal touch of a close-knit team, where quality always comes before quantity. We’re built on culture, powered by our people, and driven by purpose. We have been named a Top Workplace by Hearst Media Group multiple years, recognized in Accounting Today as a Top Firm in New England, Inside Public Accounting Top 400 Firms, and Best Accounting Award!

Why work with Reynolds + Rowella? We offer:

Healthy Work/Life Balance – Hybrid Work Schedules
Rewarding Working Culture – team building and volunteer events, employee-led committees
Coaching/Mentorship Programs for our staff
Strong Competitive Compensation + bonuses
401(k) savings plan with company match
Strong Comprehensive Benefits: Medical, Dental, Vision, Voluntary/Company Paid Life Insurance, short/long-term disability insurance, Medical FSA and Dependent Care
Generous PTO Program + Paid Holiday Schedule
Employee referral bonus program
Reimbursement for Career Development including passed exams, certifications, approved training programs
Summer Flex Time/Hours – off Fridays
Dress for your day policy

Summary of Position:

The Senior System administrator will collaborate with the IT Manager to maintain stability, security and efficiency of our systems, especially regarding confidential client data, tax processing software and financial databases. The IT Helpdesk and Sr. System Administrator will also be responsible for administration and internal support of Reynolds + Rowella’s PC’s, printers, servers and related IT equipment and assistance to staff with any IT related issues.

Essential Functions:

Server & Network Management:

Assist in the setup, maintenance and monitoring of internal servers, workstations and network devices
Help Manage backups, ensuring tax data and client information are regularly and securely backed up

User Support & Troubleshooting:

Provide technical support to tax professionals and staff, resolving system and software issues related to the firm’s operations.
Troubleshoot and fix hardware and software issues on desktops, laptops and servers, ensuring minimal disruption to business operations
Assist in the installation and configuration of tax preparation software, accounting tools and any other applications essential for tax filing.

Data Security & Compliance:

Assist in implementing and maintaining security protocols, and access controls to protect sensitive client information in compliance with privacy regulations.
Help monitor the firm’s systems for potential security breaches or unauthorized access attempts.
Ensure user access management (creating, modifying and disabling accounts) is done according to the firm’s internal policies.

Software & System Maintenance:

Support the Firm’s tax and accounting related technologies including CCH, QuickBooks, Sureprep, Safe Send, etc.
Keep the Firm’s systems updated with the latest patches, antivirus software and security updates.

Staff Support, Trainings & Documentation:

Support staff with IT issues by responding to Helpdesk requests and inquiries.
Documenting completion of requests
Participate/Facilitate IT onboarding with new hires
Communicate with staff in regard to the progress of requests made through helpdesk, impending changes or updates to Firm software, outages, etc.

Additional Responsibilities:

Assist with other IT related administrative projects upon request by IT Management or Leadership
Availability for after-hour system updates
Requirement to work some evenings and weekends as necessary
Ability to lift and transport moderately heavy objects/equipment
Frequent same day travel to New Canaan office using personal vehicle

Qualifications:

Bachelor’s degree or associate degree in computer science, Information Technology, or related field (or equivalent work experience).
8+ years of experience in IT support
Familiarity with operating systems such as Windows Server, Linux, Power BI, Cisco Merak, Unifi, AD (Active Directory), Entra, etc.
Basic networking knowledge
Experience with cloud technologies
Understanding of cybersecurity principles, data protection and compliance requirements for handling financial information
Strong problem-solving skills, attention to details, and thinks creatively/out-the-box
Excellent communication skills, with the ability to explain technical issues to non-technical staff and ask questions to help identify issues
Ability to work in a fast-paced, team-oriented environment
Knowledge of security best practices; multi-factor authentication and encryption methods
CompTIA Security+ is a plus, not required
Familiarity with tax and accounting software like CCH and Sure prep is a plus, not required

Reynolds + Rowella, LLP is an Equal Opportunity Employer and does not discriminate against qualified applicants with regard to race, color, religion, age, sex, national origin, disability, sexual orientation, genetics or veteran status. In addition to federal law requirements Reynolds + Rowella, LLP complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment. This job description indicates, in general terms, the type and level of work performed. The duties described are not to be interpreted as being all-inclusive and management reserves the rights to add, modify, change or rescind the tasks as assigned at any time. Nothing in this description changes the at-will employment relationship existing between the company and its employees.

Reynolds + Rowella

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