Purpose of Role

IT Network ensures efficient, cost-effective and secure connectivity and availability of IT resources to the business and its partners.

Key Accountabilities Include

Ensure timely resolution to end user issues
Ensure IT general control requirements are followed
Ensure the health of IT enterprise computer systems to deliver availability goals
Ensure work meets business needs
Ensure that staff can successfully access IT enterprise computer systems
Ensure positive end user experience

Primary Responsibilities Include

Perform enterprise system updates with patches and/or code promotions
Perform enterprise application administration
Perform cloud platform administration
Perform data backup monitoring
Address IT environment access requests
Address enterprise computer administration tasks
Support YCA’s compliance with required field audits

Core Functional Competencies

Network Administration: Manage an on-premise or cloud-based network, including the secure flow of data between integrated solutions, access management, and network monitoring
Private Cloud Administration: Merge cloud-based applications and infrastructure
Project Management: Plan, organize, and manage tasks and resources to bring about successful completion of a specific project
Reporting: Generate and deliver reports to meet information requests and needs; disseminate internal and external data
Security: Identify, evaluate, and control technology-based threats to the organizations’ operations, capital and earnings
System Administration: Manage hardware or software system(s)
User Support: Possess detailed knowledge of standard PC operations, including installing new programs, access, system and produce performance, operating systems and basic platforms; guide end users through challenges or learning in a patient, helpful manner

Core Behavioral Competencies

Yamaha Way (Will, Integrity, Initiative, Challenge, Commitment)
Customer Focus
Decision Quality
Plans and Aligns
Collaborates
Self-Development
Situational Adaptability

Qualifications

Ideal

Experience with cloud environments
Experience with Microsoft Enterprise technologies
Experience with enterprise computer hardware
Working experience with network communication protocols (http, ftp, sftp, ssl, udp, tcp/ip, DNS)
Experience with IT system segregation
Experience with IT general controls and auditing
Experience with command-line tools and scripting

Preferred

3+ years IT support in a corporate environment
Proficient in MS Office applications
5+ years IT enterprise hardware support

Here’s What We’ll Bring

Comprehensive benefits package including Medical, Vision, Dental, LTD, Life-Insurance and 401k with match AND automatic contributions
Performance based bonus program
Robust employee wellness programs including free music lessons
Gym and wellness reimbursement program
Tobacco cessation reward program
Free concerts from award winning artists
Discounted hotel, travel, entertainment, and other attractions
Employee product purchase program
Flexible work options (including hybrid schedule)
Casual dress
Vacation, sick-time and personal floating holidays
In-office events, for example -- Bring Your Dog to Work Day, Employee Singing Competitions, Spirit Week and other fun events
Inclusive and passionate culture

Compensation

The hiring range for this position is $58,000 - $80,000 annually + bonus. This is the hiring range and does not include the value of benefits. The hiring range does not reflect total earning potential over time.
Final offers within the posted compensation range are based on qualifications, skills and experience required for the role.

Yamaha Corporation

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