What Is The Texas Facilities Commission (TFC)
The Texas Facilities Commission (TFC) builds, supports, maintains, and manages over 28 million square feet of state-owned and leased facilities that house over 62,000 state employees in over 100 state agencies, all working in the service of the citizens of Texas. TFC oversees a varied property portfolio of office space, storage, warehouses, parking garages, and grounds of buildings across 283 cities and towns in Texas. Our team provides and contracts for the design and construction, property management, landscaping and custodial services, recycling and waste management services, building climate and energy automation, and the fire and security services required to keep State agencies working for our constituents.
The Position
Performs routine (entry-level) level work systems administration work. Work involves maintaining the upkeep, configuration, and reliable operation of systems, policy development, training, monitoring, and analysis of existing hardware and software. Installs and upgrades computer components and system software and evaluates potential network enhancements. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.
Essential Duties
This position requires the candidate to report to the office daily.
Manages objects in Active Directory, M365, Azure, Beyond Trust Remote Support and the KACE SMA.
Installs, configures, maintains, and administers servers and workstations, operating systems, and applications.
Installs, configures, maintains, and administers laptops, tablets, cell phones, operating systems, and applications.
Provides technical assistance and support for troubleshooting system software and hardware problems.
Prepares and maintains operating procedures for technical support, troubleshooting, maintenance, and innovative systems administration techniques.
Responds to incident and problem calls, and processes service requests and tasks.
Assists in completing projects, and in performing systems software and hardware review.
Creates requisitions for goods and services required for the Information Systems program.
Maintains hardware and software inventories.
May determine system software or hardware needs required to configure or modify systems.
May manage authentication and access control systems.
May configure automation routines using scripting and other programming languages.
May provide technical advice, assistance, and status reports to management.
Takes inventory of IT equipment, peripherals, etc.
May assist with the analysis and evaluation of existing information technology systems processes associated with system software and hardware technology planning, development, implementation, security, and interfaces.
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