The
Junior Systems Administrator supports in the ongoing commitment to providing highly available, appropriately secure, easy-to-use solutions along with high quality customer service. This role is expected to be a hands-on contributor, with a focus on ensuring operational consistency, secure configuration, and building automations that improve internal processes.
Responsibilities
- Manage all aspects of M365 and Azure (Entra, Intune, Exchange, Office, SharePoint, Teams, PowerApps, etc) configuration and security management
- Strong understanding of cybersecurity concepts and applications
- General knowledge of networks, systems, and hardware
- Supports the Systems Administrator and the Cybersecurity team to enhance IT infrastructure operations and security
- Collaborate with IT Service Desk team members to resolve issues as necessary. This includes taking over escalated support tickets and interacting with users as necessary.
- Collaborate with Cybersecurity team members to resolve issues as necessary. This includes investigating alerts, aiding in determining root cause, exploring configuration changes to tools, and contributing to event/incident reports as necessary.
- Proactively identifies opportunities to leverage technology to improve corporate efficiency and security
- Manage competing priorities while ensuring that security, availability, ease of use, and customer service objectives are met
- Self-motivated, willing to learn, and ability to work independently and/or as part of the team to complete tasks in a timely manner
- Ability to communicate technical information to a non-technical audience
- Strong focus on cybersecurity in all actions
- Assists in creating automations and configuration improvements to strengthen the organizations' security posture.
- Participate in and lead security and system audits and remediations
- Supports the various compliance requirements broadly throughout the organization (i.e., ISO, CMMC, CMMI, etc.) and within the IT organization
Basic Qualifications
- Bachelor's degree in IT or Cybersecurity-related field or at least 5 years of relevant experience working in IT operations, systems administration, or cybersecurity
- 2 years of experience in Microsoft eco
- system (M365 Exchange, Sharepoint, Teams, PowerApps, etc) with some exposure to Azure AD, and to cloud workload management
- 2 years of experience with computer systems, security, integrations, systems administration, databases and data storage systems, and systems
Preferred Qualifications
- 3 years of experience in Microsoft ecosystem (M365 Exchange, Sharepoint, Teams, PowerApps, etc) and Azure (Azure AD, exposure to cloud workload management),
- Relevant experience supporting Information Security systems and contributing to investigations, root cause analysis, and report authoring
- Strong experience or knowledge in cybersecurity is looked upon favorably
- Knowledge and experience in many of the following: M365, Azure Active Directory, Azure workloads, Windows Server, VMWare, Dell Isilon, MDR solutions, EDR solution administration, MS SQL, Networking, Fortinet, Windows 10/11, MS Office, Apple products
- Possess strong ethics and the ability to maintain confidential information
- Proactive and keen attention to detail
- Excellent problem-solving, critical thinking, and time management skills
- Ability to build and maintain partnerships at various staff and management levels and across various functions
- Effective communication skills, including speaking, writing and active listening
Converged Security Solutions (CSS) is an equal opportunity employer and welcomes all job seekers. It is the policy of CSS not to discriminate based on race, color, ancestry, religion, gender, age, national origin, gender identity or expression, sexual orientation, genetic factors, pregnancy, physical or mental disability, military/veteran status, or any other factor protected by law.
Actual salary will depend on factors such as skills, qualifications, experience, market and work location. CSS offers competitive benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.
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