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Provides leadership and support to ensure the corporate IT network infrastructure remains secure, available, and reliable. In this role, the senior network administrator is ultimately responsible for managing the use of networks and provides a high-level overview of information technology needs while working closely with other team members that maintain computer networks, monitors network availability, and conducts audits to enhance security and reliability. The position reports to the Vice President of Technology Management.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.These duties and responsibilities will be rated on the Annual Performance Review.
Develop and maintain the backend network infrastructure to include servers, switches, routers, cabling and UPS backup systems.
Maintain system integrity through active monitoring of error logs and user-reported network issues. The senior network administrator conducts regular audits to ensure that the systems meet expectations for performance, security, and availability.
Additional Responsibilities
Responsible for installation of all patches, service packs, hot fixes, and upgrades to all network servers. Responsible for installation, testing and maintenance of all hardware and software on all network servers.
Assist with CMMC review, comprehensive analysis, and implementation, certifying applicable security measures are applied to corporate wide infrastructure.
Oversee updates (Microsoft, Antivirus) to all workstations, laptops and servers Manage the monitoring of all server event logs daily. Oversee system backups to include verification of backups and testing file restoration and disaster recovery procedures routinely.
Monitor server event logs daily. Coordinate the implementation of new departmental software, as needed. Design, specify, configure, install, test, and maintain corporate network infrastructure to include all servers, routers, bridges, switches, modems, cabling and Internet service providers.
Negotiate contracts with and coordinate activities of hardware, software, telecommunications, support, and training vendors.
Qualifications: Education, Experience and Certification(s)
Knowledge, Skills and Abilities
Seven years of successful experience with the design, specification, installation, and support of local and wide area computer networks .
Working knowledge of Windows 2012/2019 Servers, CISCO routers and switches, VMware, Office365, Microsoft Office, Outlook/Exchange, VPN, Terminal Services, PC, and printer setup & troubleshooting, and previous network management support experience.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; reach with hands and arms; and talk or hear. The employee is occasionally required to walk and sit. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.
What We Offer – for Benefit Eligible Employees May Include:
Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:
Health coverage for you and your family through Medical, Dental, and Vision plans.
Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
A generous paid time-off program in which the benefits increase based on your tenure with the company.
We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.
PAY TRANSPARENCY POLICY STATEMENT:
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information
