The ideal candidate is responsible for maintaining the design and integrity of both customer-facing and internal systems as well as providing technical assistance to team members with system and network requests.
Responsibilities
- Support end user workstations and server applications
- Monitor network resources and perform preventative maintenance
- Backup network configurations and test our restore process
- IT Support relating to issues with the internal systems and network infrastructure
- Document all network standards and procedures
- End User Technical support
- Training
Qualifications
- Bachelor's degree or equivalent experience
- Ability to multi-task, organize, and prioritize work
- Exceptional customer service skills
