Job Summary (Windows Administrator) - Washington, DC area (VA/MD nearby)
- Administer and support Windows 11 client/server environments and Microsoft 365 SaaS applications (Word, Excel, PowerPoint, Outlook, OneDrive, Viva, Teams, Cisco Webex).
- Manage and maintain stable, effective desktop platforms for end users.
- Perform Windows 11 Operating System Deployment (OSD) and OEM Ready Image To Provision (RTP).
- Utilize SCCM and Intune for device and application management.
- Manage Microsoft 365 Suite and modern browsers (Edge, Chrome).
- Handle EntraID, Active Directory User & Computer Management, and Group Policies (GPOs).
- Monitor and maintain systems using Splunk.
- (Preferred) Hold ITIL V3 Foundation certification in Service Management.
- Support virtual/remote desktop and application platforms (Windows 365, Azure Virtual Desktop, Citrix XenDesktop/XenApp, XenServer/VMware ESX, PaloAlto SASE VPN).
- Work onsite 5 days a week in Washington, DC area (VA/MD nearby).
- Collaborate with cross-functional teams to ensure system stability and security.
- Maintain documentation and follow best practices for IT support and administration.