Candidates must be eligible and willing to work on a W2 employment basis
Key duties and Responsibilities
- Monitor and identify issues with Agency wireless networks and remediate
- Support wireless and network connectivity on Windows-based systems
- Support wireless and network connectivity on Mac-based systems
- Support wireless connectivity on various Tablets and Phones (i.e., Apple devices)
- Manage the wireless network/device lifecycle at all stages
- Assist with supporting the State Health Laboratory network connectivity on instruments and supporting systems
- Assist with ISE registration of devices on the network
- Conduct onsite wireless assessments. Create and maintain wireless heatmaps projecting network coverage of access points using Ekahau unit and iPad.
- Perform enterprise wireless network deployments, installations, and upgrades
- Requires comfort working on a ladder; ability to lift 40 lbs.
- Perform firmware/software/security/feature upgrades and other maintenance tasks
- Monitor Agency trouble ticket system and complete network assigned tickets
- Will serve as the Agency’s first and second tier of support fielding wireless and network connectivity technical support requests troubleshooting/resolving most common/routine problems.
- Assists Agency staff/contractors in resolving wireless and other network related problems
- Ability to climb and work on a ladder
Required Skills
- 3-5 years Local Area Network (LAN), WLAN, WAN
- 3-5 Year - Network administration – CISCO and/or PALO ALTO FIREWALL
- Valid driver’s License
- 3-5 YEARS CISIO IDENTIFY SERVICES ENGINE (ISE)
- 3-5 years of Ticketing System
- Ability to climb and work on a ladder
Preferred Skills
- Network Certification - Network Plus or CCNA
- Ekahau Program
- Solar Winds Orion
Education Requirement
- Bachelor's Degree or 5 years of equivalent experience.
