We are a well-established Managed Service Provider delivering advanced IT infrastructure, cybersecurity, and cloud solutions to a demanding, high-performance client base. Our team works in a fast-paced, multi-environment setting that blends strategic projects with responsive, high-touch support. As our client portfolio and internal demands grow, we are seeking a Senior System Administrator who thrives in complex, hands-on roles and enjoys tackling challenges across varied technologies and business needs.
In this position, you will operate as a senior technical resource within an MSP environment, managing infrastructure design, cloud services, security initiatives, and end-user support. You will work directly with leadership and clients to ensure uptime, scalability, and security, while also taking the lead on projects that deliver measurable business impact. If you are looking for a role where your expertise is valued and every day brings new opportunities to solve problems, this is the opportunity for you.
Key Responsibilities
- Plan, design, and implement scalable IT infrastructure to support business growth
- Manage Microsoft cloud services including Azure, Entra AD, Office 365, Exchange Online, Intune, and Purview
- Maintain server and equipment uptime, performance, and integrity across all offices
- Lead IT projects such as office relocations and integrations
- Implement and manage security solutions to protect data confidentiality, integrity, and availability
- Oversee vulnerability and penetration testing while ensuring systems and endpoints remain compliant
- Monitor server and firewall logs and enforce least-privilege access controls
- Train users on cybersecurity awareness and prevention
- Develop and test disaster recovery plans, ensuring backups and documentation are up to date
- Troubleshoot telecom and internet issues, including support for Avaya and Zoom systems
- Manage procurement of hardware, software, and services while tracking warranties and agreements
- Provide Tier 2 and Tier 3 support for desktops, applications, mobile devices, and remote users
- Utilize Intune for mobile device management and assist with onboarding and training
What You Bring
- Proven success in a Managed Service Provider or multi-client IT environment
- Strong expertise in infrastructure design, Microsoft cloud services, and security best practices
- Experience managing complex IT projects from planning to execution
- Broad troubleshooting skills across hardware, software, networking, and telecom
- Strong communication skills to work effectively with both technical and business audiences
Compensation and Benefits:
- $120,000 - $130,000 + Bonuses
- Partial WFH Schedule
- Health, Dental, Vision, Life, and Disability Insurance
- 401(k) with company match
- Profit Sharing
