Position Summary: The Jr. Systems Administrator supports the daily operations and maintenance of server and storage systems, assisting with backup systems, monitoring server health, applying system updates to reduce vulnerabilities, and performing basic troubleshooting in virtualized environments such as VMware or Hyper-V. Additional responsibilities include user account management, documentation support, and participation in team projects aimed at enhancing infrastructure reliability and efficiency. This role encourages the development of technical skills in areas such as cloud platforms, automation, and disaster recovery planning, and may require travel to support infrastructure needs across multiple sites.
Duties and Responsibilities:
- Participate in team projects, meetings, and assignments to support infrastructure initiatives.
- Support the configuration and administration of virtual servers in VMware and/or Hyper-V environments.
- Participate in patching and system updates to reduce vulnerabilities and maintain system health.
- Assist in maintaining and verifying backup systems and participate in disaster recovery testing and documentation.
- Support user and group management using Active Directory and group policy.
- Help configure and maintain core services such as DNS, DHCP, DFS, and Certificates.
- Document technical procedures, system configurations, and troubleshooting steps as directed.
- Read, understand, and enforce the departmental procedures and policies.
- Document technology solutions, server configurations, and insights from monitoring and management tools.
- Ensure accurate incident tracking and asset management through service desk ticketing and department inventory control systems.
- Travel to remote locations to provide support and assist with equipment deployment, as needed.
- Participate in after-hours work and on-call rotation as assigned.
- Perform other duties as assigned.
- Ability to lift up to 50 pounds.
- Report to work in the office 5 days a week.
Ideal Candidate Profile:
- Active Directory User and Group Management
- Basic understanding of Group Policy
- Excellent communication skills
- Exposure to monitoring tools
- Basic Knowledge of PowerShell
- Interest in learning cloud platforms
- Create, use, maintain documentation and SOP
- Backup and Recovery
- Self-motivated and eager to learn
Education:
Associate’s Degree or Technical Institute Degree/Certificate in Information Systems or related fields or equivalent work experience.
Experience:
Minimum of 3 years of IT work experience in a technical support, help desk, or junior systems administration role. Familiarity with ticketing systems, documentation practices, and basic networking is preferred.
Preferred Certifications:
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
- Azure Fundamentals
