Position: Desktop Administrator
Location: Chicago, IL (100% Onsite)
Duration: 6 Months
Job Description:
We are seeking a skilled Desktop Administrator to provide onsite support for end-user devices and IT assets. The ideal candidate will have hands-on experience in troubleshooting hardware and software issues across multiple Windows operating systems.
Responsibilities:
- Perform troubleshooting, imaging, and configuration for Windows XP/7/10/11 operating systems.
- Provide PC asset support including Add, Move, Change, Update, and Reassign of company-owned devices (previously referred to as IMAC – Install, Move, Add, Change/Refresh).
- Manage end-user hardware such as desktops, laptops, and peripherals.
- Ensure timely resolution of IT support requests in compliance with company standards.
- Maintain accurate inventory and documentation of IT assets.
Required Skills:
- Strong understanding of desktop hardware and software troubleshooting.
- Experience with Windows OS imaging and deployment tools.
- Basic knowledge of IT asset management processes.
- Excellent communication and customer service skills.
