Join our dynamic IT team as a Systems Administrator, where you'll play a crucial role in maintaining and enhancing our critical infrastructure. This opportunity is perfect for those eager to expand their skills and make a significant impact.
Responsibilities
- Provide expert technical support and troubleshooting for enterprise applications to end-users.
- Work collaboratively with IT team members on essential projects and initiatives.
- Offer top-notch technical assistance to senior leadership and executives.
- Manage and maintain an accurate inventory of all hardware and software assets.
- Identify and implement process improvements to enhance operational efficiency.
- Create and maintain knowledge base articles to ensure accurate documentation.
Skills
- Minimum of 3 years of experience in IT support or systems administration.
- Strong understanding of Windows/Android and Apple ecosystems, including Macs and mobile devices.
- Proficiency in IT productivity tools such as Microsoft 365 and Google Workspace.
- Solid knowledge of IT security best practices and compliance standards.
Preferred Skills
- Industry certifications like ITIL or CompTIA are advantageous.
- Exceptional troubleshooting skills across various systems.
- Strong communication skills, both verbal and written.
- Outstanding customer service skills with a proactive approach.
At Horizontal, we are committed to fostering a diverse, equitable, and inclusive environment where everyone feels valued and empowered to succeed. We encourage individuals from all backgrounds to apply.
Once you apply for this position, you may receive a phone call, SMS or email at the time of application from our Virtual AI Recruiter, Alex, to conduct an initial interview.
Horizontal facilitates valuable and productive conversations between you and potential employers. We can assist you in growing your career by partnering you with employers that offer challenging assignments. For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement. Check out all we have to offer and how you can become part of the Horizontal Talent Team. The pay range for this role is $33 - $67 per hour. This is not a guarantee of compensation, as final offer amount may vary based on factors including but not limited to experience and geographic location.