The Network Administrator provides first-level technical support and maintenance for the City’s network infrastructure, ensuring stable and secure connectivity across all municipal departments, facilities, and public safety networks. This position assists a Senior and Network engineer with daily monitoring, troubleshooting, and configuration of network systems under the guidance of senior IT staff.
We are seeking a dedicated and detail-oriented Network Administrator with strong foundational knowledge in enterprise networking and a proactive approach to maintaining secure and reliable connectivity across city operations. The ideal candidate will demonstrate experience supporting and configuring switches, routers, wireless access points, and firewalls in a multi-site environment. They will possess strong troubleshooting and documentation skills, work effectively within a team-oriented IT environment, and show initiative in learning and applying new technologies to improve network performance and resilience.
At The City Of Goodyear, You Will Be a Part Of An Organization That Values Its Employees As Its Greatest Asset. You Will Become Part Of a Dedicated Team Of Professionals Who Are Committed To Building And Maintaining a Highly Engaged Workforce. You Will Be Challenged To Learn And Grow In An Environment That Values Employee Development And Career-building. You Will Thrive In a Culture Of Innovation. We Believe That Successful Employees Are Those That Possess These Six Core Values
Adaptability - Integrity - Initiative - Empathy - Optimism – Innovation
Examination Process: Only a limited number of the most highly qualified applicants meeting the city's requirements will be invited for an interview. Examination process for the position may include:
Panel Interview
Strategy & Planning
- Perform network design and capacity planning.
- Develop, implement and maintain policies, procedures and associated training plans for network resource administration, appropriate use, and disaster recovery.
- Establish service level agreements with end users.
Acquisition & Deployment
- Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services.
- Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.
Operational Management
- Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
- Manage all network hardware and equipment, including routers, switches, hubs, and UPSs.
- Ensure network connectivity of all workstations.
- Administer all equipment, hardware and software upgrades.
- Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
- Administer and maintain end user accounts, permissions, and access rights.
- Perform server and security audits.
- Perform system backups and recovery.
- Monitor and test network performance and provide network performance statistics and reports.
- Recommend, schedule, and perform network improvements, upgrades, and repairs.
- Manage and/or provide guidance to junior members of the team.
- Formal Education/Knowledge: Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with a two-year associate's degree, diploma or equivalent from a college, technical, business, vocational, or correspondence school. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
- Experience: Minimum two years of experience in a related field.
- Certifications and Other Requirements: Valid Driver’s License. Ability to meet the criminal background regulations mandated by the FBI CJIS Security Policy. Ability to complete the ITIL Certification within 1 year from the date of hire.
- Reading: Work requires the ability to read technical instructions, technical specifications, trade magazines, responses to RFPs/RFQs, planning documents, policies/procedures, and documents generated by staff at a high level of comprehension.
- Math: Work requires the ability to perform math calculations such as addition, subtraction, multiplication, division and algebra that require calculations and formulas.
- Writing: Work requires the ability to write interoffice memos, creation of process and procedural documentation, user manuals, staff presentations, issue papers, planning documents, and requests for proposals at a high level. Many assignments require translation of technical terms.
- Managerial: Job has no responsibility for the direction or supervision of others but may provide advice/direction to an employee with less experience/skill or tenure.
- Policy/Decision Making: Moderate – The employee normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results. There is some opportunity for discretion when making selections among a few, easily identifiable choices. Work involving discretion is typically reviewed before finalized.
- Budget Responsibility: This position has no budgetary responsibility.
- Technical Skills: Comprehensive Application - Work requires advanced skills and knowledge in approaches and systems, which affect the design and implementation of major programs, solutions for highly complex issues, and/or processes organization-wide. Independent judgment and decision-making abilities are necessary to apply technical skills effectively.
- Interpersonal/Human Relations Skills: Moderate - In addition to the sharing of information, interactions at this level may also include providing advice to others outside direct reporting relationships on specific problems or general policies/procedures. In many of the interactions, contacts may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.
Within 30 Days — Objective: Orientation & Relationship Building
- Become familiar with the City’s network topology, key systems, and infrastructure components including switches, routers, firewalls, wireless access points, and VPN solutions.
- Review IT policies, cybersecurity standards, and change management processes.
- Meet with IT team members, department contacts, and vendors to understand current workflows, service expectations, and escalation paths.
- Gain an understanding of how network operations support public safety, city services, and administrative departments.
Objective: Embrace Core Values and Align with Division Culture
- Learn and demonstrate the City of Goodyear’s six Core Values: Integrity, Empathy, Optimism, Adaptability, Initiative, and Innovation.
- Exhibit teamwork, communication, and a service-first approach when supporting internal and external stakeholders.
Within 60 Days — Objective: Assess Network Health and Security Posture
- Perform an initial review of network monitoring tools, dashboards, and alerting systems.
- Verify network device configurations are documented and current.
- Work with the Senior engineer to document network gaps and develop initial remediation recommendations.
Within 6 Months — Objective: Strengthen Network Reliability and Monitoring
- Participate in routine patching, firmware updates, and backup verifications for network hardware.
- Develop or refine network diagrams, IP address management documentation, and port assignments.
Within 12 Months — Objective: Lead a Network Improvement Project
- Plan and implement a small-scale network upgrade or optimization project under guidance (e.g., access switch replacement, wireless expansion, or VPN optimization).
- Document configuration changes, rollback plans, and lessons learned.
- Present project results and recommendations to the IT team and management.
Objective: Establish Long-Term Network Documentation and Lifecycle Plan
- Complete comprehensive documentation of the City’s network infrastructure including topology maps, device inventories, and configuration baselines.
- Recommend areas for automation, modernization, or improved resilience based on lessons learned during the first year.
