We’re looking for a skilled Sr. System Administrator to join our client's dynamic and expanding technology team. This individual will play a key role in delivering secure, high-quality technical support across a distributed workforce, with a strong emphasis on executive-level service and operational excellence. This is a fully onsite role in the San Francisco Bay area.
Responsibilities:
- Provide responsive, high-touch IT support for both remote, in-office staff, and Executives
- Administer Microsoft 365 tools including Exchange, SharePoint, Teams, and compliance features.
- Manage user/device lifecycle and access policies in Hybrid Azure AD.
- Oversee endpoint management across Windows, macOS, iOS, and Android platforms.
- Troubleshoot and support collaboration and security tools across the enterprise.
- Execute full-cycle onboarding/offboarding including account setup, device provisioning, and access control.
- Maintain IT asset inventory and lifecycle processes from procurement to decommissioning.
- Collaborate with internal teams to enhance systems, processes, and user experience.
- Participate in technology initiatives including upgrades, integrations, and automation.
- Provide on-call support as part of a global rotation.
- Communicate clearly and empathetically across all levels of the organization, maintaining a high standard of service.
Qualifications:
- Minimum 5 years of experience in IT support or systems administration
- Proficient in managing Microsoft 365 and Hybrid Azure AD environments.
- Hands-on expertise with Intune for endpoint and mobile device management.
- Advanced macOS support experience, including administration via Jamf.
- Strong support capabilities for collaboration tools including Zoom, Slack, and mobile platforms (iOS/Android).
- Familiarity with enterprise-grade security tools such as email filtering, cloud access security brokers, and endpoint protection.
- Experience with IT asset lifecycle platforms (e.g., ServiceNow, Snipe-IT), including compliance and reporting.
- Proven track record executing onboarding/offboarding processes with attention to security and user experience.
- Solid understanding of networking principles including VPN, Wi-Fi, and cloud security.
- Excellent communication skills and comfort working with senior stakeholders.
- Ability to prioritize effectively in a fast-moving, service-oriented environment.
- Bachelor’s degree preferred or equivalent professional experience.
- Bonus: Background in venture capital, wealth management, or financial services.
Benefits:
- 100% paid Medical, Dental, Vision
- 401k match with immediate vesting
- 4 weeks PTO
- FSA, HSA, EAP, and Commuter Programs
- Parenting and fertility support
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
