Key Responsibilities and Outcomes:
•System Administration: Maintain, configure, and monitor internal servers, virtual machines, and cloud-based infrastructure (e.g., ).
•Network Management: Ensure stable and secure network operations, including firewalls, VPNs, switches, and wireless access points.
•ERP Infrastructure Support: Deploy and maintain backend infrastructure for ERP software, including databases (e.g., MS SQL Server), application servers, and storage solutions.
•Security and Compliance: Implement and enforce IT security policies, patch management, vulnerability scanning, and compliance with data protection regulations (e.g., GDPR, SOC 2).
•Disaster Recovery & Backup: Develop, test, and maintain disaster recovery plans and data backup strategies to ensure business continuity.
•User Support & Onboarding: Provide Tier 2/3 technical support, onboarding/offboarding of employees, and maintain IT asset inventory.
•Automation & Optimization: Use scripting (e.g., PowerShell, Bash, Python) and automation tools to streamline system administration tasks and improve efficiency.
•Monitoring & Reporting: Monitor system performance and generate reports on uptime, resource utilization, and security alerts.
•Vendor Management: Coordinate with third-party vendors for hardware, software, and service support.
Core Competencies:
•Problem Solving & Troubleshooting – Quickly identify root causes and resolve system or network issues with minimal disruption.
•Attention to Detail – Maintain high accuracy in configuration, documentation, and system logs.
•Collaboration & Communication – Work effectively with cross-functional teams, including software developers, QA engineers, and support staff.
•Adaptability – Thrive in a fast-changing tech environment with evolving tools and priorities.
•Security Awareness – Maintain a strong focus on cybersecurity best practices.
Skills and Accomplishments:
•Demonstrated experience managing ERP system environments (preferably SAP, Oracle, NetSuite, Odoo, or Microsoft Dynamics).
•Proven success in maintaining >99.9% system uptime across production environments.
•Experience implementing IT security measures that passed regulatory audits or reduced vulnerabilities.
•Successfully deployed automation scripts/tools that improved infrastructure reliability or saved time.
•Led or contributed to cloud migration, virtualization, or infrastructure modernization projects.
Qualifications:
•Education:
- Bachelor’s degree in Computer Science, Information Technology, or a related field. Equivalent experience considered.
•Certifications (Preferred):
- Microsoft Certified: Azure Administrator Associate
- AWS Certified SysOps Administrator
- CompTIA Network+ / Security+
- VMware Certified Professional (VCP)
•Experience:
- 3–5 years of experience as a systems administrator or IT infrastructure
- Experience supporting ERP systems is a strong asset.
•Technical Proficiencies:
- Windows Server and/or Linux Administration
- Virtualization technologies (VMware, Hyper-V, KVM)
- Networking (TCP/IP, DNS, DHCP, firewalls, VLANs)
- Cloud platforms (Azure, AWS, or GCP)
- Backup and recovery tools (e.g., Veeam, Acronis)
Monitoring tools (e.g., Zabbix, Nagios, PRTG, Datadog)
