Job Description
What We Do
Our Team, the Command and Control, Battle Management and Communications (C2BMC) Global team, is engineering, developing and integrating new capability for the Missile Defense System that currently protects the United States and its allies. The team consists of many small agile teams that work together in a fast-paced and dynamic environment. Our team is also, responsible for tasks such as Sensor/Weapon Integration, Algorithm Development, User Interface Development, Automated Testing, Cyber Security and enhancing other critical, leading-edge missile defense technologies.
What You Will Be Doing
We are seeking a detail-oriented and highly motivated Help Desk System Administrator to join our team in Colorado Springs. This role focuses on providing help desk support for C2BMC Global customers by troubleshooting and remedying a wide variety of technical issues on both Linux and Windows systems. Typical duties include configuring and managing Linux and Windows Operating systems to include implementing operating system enhancements to improve reliability and performance; installing software; applying and enforcing security policies using windows group policy and automation tools such as Ansible and PowerShell; and deploying and maintaining virtual machines in a complex, hyperconverged infrastructure.
Please Note
- This position requires a government security clearance at the Top Secret level; you must be a US Citizen for consideration.
- This position is located at Shriever, Space Force Base 10 miles east of Colorado Springs, CO and is 100% onsite.
- This position may involve around 10% travel to our customer sites throughout the U.S.
Who We Are
As leader of the C2BMC team, Lockheed Martin directs a partnership of highly responsive industry leaders developing and fielding the backbone of America’s missile defense. Together, this national team supports the design, development, test, integration and fielding of hardware and software elements that enable the Missile Defense System (MDS) to function effectively and continually. As a C2BMC-Global Team member, you will also have the opportunity to interface with our key customers in the Missile Defense Agency (MDA), and you will collaborate with a team of technical professionals including software and systems engineers, architects, and our project engineering team.
Why Join Us
- Your Health, Your Wealth, Your Life
- Our flexible schedules, competitive pay and comprehensive benefits enable you to live a healthy, fulfilling life at and outside of work.
Desired Skills
- Eligibility to obtain a TS/SCI clearance
- Experience with using a help desk ticketing system, such as ServiceNow, Remedy, or Atlassian JIRA, for recording details of work performed and tracking information for future reference
- Ability to develop and follow documentation including standard operating procedures (SOP) of complex technical solutions and procedures using enterprise tools such as Atlassian Confluence
- Experience supporting users in an enterprise-level system, demonstrating your ability to handle complex technical issues and provide effective solutions
- Experience designing, developing, and maintaining Ansible playbooks, roles, and modules
- Prior experience with a Hyperconverged on-prem cloud platform such as Nutanix or VMware
Other Important Information
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to work remotely
Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
