Job Overview
Job Title: IT System Administrator
Reports to: Sr. Manager of IT
Location: Seattle, WA
Type: Full-Time, Exempt
Schedule: 8am – 4:30pm
Essential Functions
Responsibilities include (but not limited to)
- Support Information Technology requests and troubleshoot end-user computing & access issues via the Valence I.T. Help Ticket system.
- Maintain and support End User personal computers (desktop & laptop), Operating Systems, Office 365 & commonly used applications, scanners & printers, office & mobile phones, and approved access to Valence applications and data.
- Maintain and support Server (virtual/physical) infrastructure, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, system resource monitoring, (light) SQL database administration, data back-up, and recovery; and assist in adding/refreshing server technologies & environments.
- Maintain and support Network infrastructure, including internet & intranet connectivity, firewalls, routers, switches, and all network segments. Analyze network performance using network utilities to perform network/segment tuning to ensure secure and performant connectivity to internal and external systems, including 3rd party applications/public and government cloud environments.
- Monitor Information Technology Performance Dashboard to prevent and/or minimize events impacting Valence business and end users. management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed.
- Work with Valence IT, site, and 3rd party resources to execute IT-related projects across multiple regions/sites.
Knowledge, Skills, And Experience
- 3+ years of hands-on experience setting up domain users, reviewing group policies, managing OU permissions, and maintaining account and network passwords.
- 2+ years of hands-on experience managing and maintaining VMWare, vSphere, ESXi, resource pools, VMFS, and virtual switching.
- 2+ years of hands-on experience managing Firewall appliances such as SonicWall and Fortinet.
- Must have hands-on experience with Office 365 administration and MFA products.
- Must have hands-on experience with LAN/WAN technologies – TCP/IP, DNS, DHCP, NAT/PAT, VLANs
- Must have good organization and documentation skills and the ability to prioritize work.
- Must have proven capability to communicate (verbal/written) complex technical information to junior and senior levels in the organization.
- Must have proven capabilities to prioritize and execute multiple tasks concurrently and effectively respond/participate in urgent scenarios impacting key business objectives.
- A good understanding of PowerShell.
- Familiarity with Linux/Unix is highly desirable.
Education / Certification Qualifications
- A Bachelor's Degree in Computer Science, Computer Engineering, or MIS, or a related field
- Certified in one of the following: Network+, Security+, or MCSA.
- Able to work flexible hours, nights, and weekends (onsite or over the network) to support Information Technology project work/issue resolution when needed.
Compensation Range - $75,000 - $85,000 a year depending on experience
Locations
- Valence Surface Technologies facility in PNW supporting the Seattle and Everett region.
