Position Summary

We are seeking a skilled Systems Administrator based in Austin, TX to join our IT team. The ideal candidate will have hands-on experience managing Windows Server environments, expertise in Hyper-V virtualization, proficiency in database administration, and the ability to perform basic networking administration. This role will be responsible for maintaining, securing, and optimizing our IT infrastructure, including servers, virtual environments, databases, and network components, to ensure high availability, performance, and reliability. The Systems Administrator will collaborate with cross-functional teams to support business operations and drive technological improvements.

Essential Duties And Responsibilities

Windows Server Administration:

Manage, configure, and maintain Windows Server environments (e.g., Windows Server 2016, 2019, 2022), including Active Directory, Group Policy, DNS, DHCP, and file services.
Perform regular system updates, patch management, and security hardening to ensure compliance with organizational and industry standards.
Monitor server performance, troubleshoot issues, and implement solutions to minimize downtime.
Manage user accounts, permissions, and access controls within a domain environment.
Hyper-V Virtualization:
Deploy, configure, and manage virtual machines (VMs) using Microsoft Hyper-V in production and development environments.
Optimize virtual infrastructure for performance, scalability, and resource efficiency.
Implement and maintain high-availability configurations, including failover clustering and VM replication.
Perform backup and disaster recovery operations for virtualized environments using tools like Windows Server Backup or third-party solutions (e.g., Veeam).
Database Management:
Administer and maintain databases (e.g., Microsoft SQL Server, MySQL), including installation, configuration, and performance tuning.
Perform routine database maintenance tasks, such as backups, restores, indexing, and query optimization.
Ensure database security by managing user access, roles, and encryption.
Monitor database performance and troubleshoot issues related to connectivity, queries, or resource utilization.
Basic Networking Administration:
Configure and maintain network services, including DNS, DHCP, and basic firewall rules on Windows Server.
Monitor network performance and troubleshoot connectivity issues using tools like ping, tracert, or Wireshark.
Manage VLANs, IP addressing, and basic routing configurations in collaboration with network administrators.
Assist in maintaining network security by implementing access controls, monitoring for unauthorized access, and applying security patches.
Be able to setup VPN tunnels with our clients.

System Monitoring and Maintenance

Monitor system and network health, performance, and capacity using tools like Windows Performance Monitor, SCOM, or third-party solutions (e.g., SolarWinds).
Proactively identify and resolve system and network bottlenecks, vulnerabilities, and performance issues.
Maintain documentation for system and network configurations, processes, and procedures.
Security and Compliance:
Implement and enforce security best practices for servers, virtual environments, databases, and network services, including firewall configurations, antivirus management, and compliance with standards like NIST, HIPAA, or SOC.
Conduct regular security audits and vulnerability assessments across systems and networks.
Respond to security incidents and implement remediation plans.
Collaboration and Support:
Provide Tier 2/3 support for IT-related issues, including server, virtualization, database, and network problems, escalating to vendors or senior staff as needed.
Collaborate with network administrators, developers, and other IT staff to support application deployments and infrastructure projects.
Assist in planning and executing system upgrades, migrations, and technology refresh cycles.

Requirements

Minimum Qualifications (Knowledge, Skills, and Abilities)

3-5 years of experience as a Systems Administrator or similar role, with a focus on Windows Server environments.
Proven expertise in managing Microsoft Hyper-V virtualization, including VM creation, configuration, and clustering.
Hands-on experience with database administration (e.g., Microsoft SQL Server, MySQL), including backups, performance tuning, and security.
Experience with basic networking administration, including DNS, DHCP, VLANs, and network troubleshooting.
Proficiency in Windows Server administration (2016, 2019, 2022), including Active Directory, Group Policy, and PowerShell scripting.

Strong knowledge of Hyper-V, including virtual networking, storage, and high-availability configurations.

Experience with database management, including SQL query writing, backup/restore operations, and performance optimization.
Familiarity with networking protocols (e.g., TCP/IP, DNS, DHCP) and tools (e.g., Wireshark, NetStat).
Experience with backup and disaster recovery tools (e.g., Veeam, Windows Server Backup).
Knowledge of monitoring tools and security practices (e.g., firewalls, antivirus, patch management).
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Relevant certifications (preferred but not required): Microsoft Certified: Windows Server Hybrid Administrator Associate, Microsoft Certified: SQL Server Database Administrator, CompTIA Network+ or Cisco CCNA (for networking skills), CompTIA Server+ or VMware Certified Professional (VCP)
Strong problem-solving and analytical skills.
Excellent communication and teamwork abilities.
Ability to manage multiple priorities and work under pressure in a fast-paced environment.
Experience with cloud platforms (e.g., Azure, AWS) and hybrid environments.
Familiarity with scripting languages (e.g., PowerShell, Bash) for automation.
Knowledge of Linux server administration is a plus.
Experience with ITIL processes or project management methodologies.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

Sit for long periods of time.
Use their hands to handle, control, or feel objects, tools, or controls.
Repeat the same movements.
Speak clearly so listeners can understand.
Understand the speech of another person.
Specific vision abilities required by the job include close vision, and the ability to adjust focus.
The noise level in the work environment is usually minimal.
Full-time position with occasional on-call responsibilities for critical system or network issues.
Hybrid or on-site work, depending on organizational needs.
Collaborative team environment with opportunities for professional growth.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

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