About Fabric Health

At Fabric Health, we're not just building technology; we're fixing healthcare's capacity problem. Our mission is to power healthcare to move faster, work smarter, and deliver better care, creating seamless, intuitive experiences that simplify and unify virtual and in-person care for thousands of providers and millions of patients nationwide. We're a team of brilliant, thoughtful minds, deeply motivated by improving patient and provider lives, and we believe technology can truly enhance the US healthcare system.

Trusted by leading healthcare organizations: Our customers include Luminis Health, OSF HealthCare, MUSC Health, and Intermountain.

We are backed by leading investors such as Thrive Capital, GV (Google Ventures), General Catalyst, Salesforce Ventures, Vast Ventures, BoxGroup, and Atento Capital. We value working quickly for good reason, listening deeply to solve big challenges, and building products like we would for loved ones.

About The Role

In this role, you'll be a key player in ensuring the efficient and strategic delivery of clinical operations. The role involves driving detailed process analysis and optimization initiatives within Clinical Operations and managing a diverse portfolio of projects. You will also play a key part in supporting the planning for new service, growth, and expansion initiatives across the organization by providing crucial data insights and financial models. This position requires strong analytical depth, project management skills, and the ability to work independently to solve complex operational challenges.

What You'll Do

As a Business Analyst, you will lead strategic initiatives across data, compliance, and process optimization. Your primary responsibilities will include:

Data, Reporting, and Strategy: Conduct focused data analysis and reporting on clinical outcomes. Lead routine monitoring of key healthcare metrics (including NPS, patient satisfaction, and quality measures), and develop financial models for service pricing and clinician compensation.
Project Management & Compliance: Serve as a dedicated Project Manager for the Clinical Operations portfolio. Manage essential support for Business Operations & Planning, and the administration of clinician contracts.
Clinical Process Improvement: Lead process analysis and optimization initiatives to enhance efficiency, quality, and patient throughput. Manage vendor relationships critical to successful clinical delivery.
Growth Support: Provide essential support for planning new service, growth, and expansion initiatives.

Why You Might Be a Good Fit

You possess excellent analytical skills and thrive on the challenge of translating complex data into clear, concise, and easy-to-interpret strategic reports.
You are a self-starter who excels at working independently, demonstrating initiative in identifying problems and implementing solutions.
You are highly organized and capable of managing a diverse portfolio of projects and balancing daily operational support with long-term strategic work.
You have a foundational background in healthcare operations and are motivated to drive efficiency and quality improvements within a clinical setting.
You are an excellent communicator, capable of working effectively with cross-functional teams to drive process change.

This Might Not Be The Right Fit If...

You are not comfortable with the level of ambiguity that comes with identifying problems and creating solutions independently.
You lack experience with data analysis and routine monitoring of key operational or clinical healthcare metrics.
You prefer a purely administrative role that does not include dedicated project management and process optimization responsibilities.
You are not comfortable managing diverse responsibilities across data analysis, compliance, and strategic planning.

Your Qualifications

Bachelor’s degree OR 4 years experience in healthcare operations, provider operations, program support, relationship management, or a similar role.
Excellent ability to communicate effectively and work with cross-functional teams.
Ability to work independently and demonstrate initiative in identifying problems and implementing solutions.
Excellent time management skills to balance daily escalated issues with long-term project work.
Ability to analyze and present data in a clear, concise, and easy-to-interpret manner.
Proficiency with Google Apps G Suite or Microsoft Office.
Ability to learn a variety of new software applications necessary for operations.

Bonus Points

An understanding of multiple telehealth clinical service lines, general telehealth operations, provider contractual obligations, and workflows.
Experience with data visualization tools (Thoughtspot, PowerBI, Tableau etc.).

The national pay range for this role is $50,000.00 – $80,000.00 per year. Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. Certain roles may also be eligible for additional compensation, including a comprehensive benefits package such as medical, dental, vision, unlimited PTO, and a 401(k) plan, stock options and bonuses. If your compensation requirement is greater than our posted range, please still consider applying; a determination can be made based on unique qualifications. Expected compensation ranges for this role may change over time.

Learn more about Fabric

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At Fabric, we believe that a diverse workforce is essential to our success. We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic. We actively encourage individuals from all backgrounds to apply.

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Business Analyst