All full-time employees must possess a valid NYS license with an acceptable driving record according to Mary Cariola Center guidelines.

Pay Rate: $62,353-$64,500 per year

Pay within this range is based on experience and education

DEI Values Statement

Mary Cariola Center recognized that a high performing organization is one that cultivates a culture where everyone feels like they belong. Through continued dialogue, education, a policy development, we are committed to integrating Diversity, Equity, Access and Inclusion into all aspects of our work. As an agency found on principles of inclusion, Mary Cariola Center fosters an environment where all are welcome, and our differences are respected and valued.

Duties And Responsibilities

Identify, diagnose and resolve system issues and implement long term solutions
Lead or assist in IT infrastructure projects as Technical Project Manager
Maintain accurate documentation for system configurations and procedures
Manage IT assets and maintain accurate inventory records
Administer system-wide configurations such as Group Policy and software deployment
Work within a ticketing system to manage escalations; documenting resolutions
Maintain and monitor networks across all programs (LAN/WAN, Wi-Fi, firewalls, etc.)
Use system level tools to monitor the network and firewalls
Manage servers for file storage, email, database, etc. (Windows Server, Linux, virtual machines, etc.)
Enforce data privacy policies and protect sensitive information
Patch systems and apply updates to prevent vulnerabilities
Monitor for cybersecurity threats and manage antivirus and endpoint protection
Ensure compliance with FERPA, HIPAA and other local/state regulations including internet access and filtering
Provide detailed documentation and training to staff for new tools and systems
Manage Google Workspace for Education, Microsoft 365 and other learning platforms
Support School Information Systems (SchoolTool, Frontline, PowerSchool, etc.)
Support School Communications Systems (ParentSquare, School Messenger, etc.)
Work with vendors and assist in tech rollouts
Maintain backup systems
Develop and test disaster recovery and continuity plans in case of outages or data loss
Install software updates
Monitor network traffic for suspicious activity
Run reports on device usage or filter logs
Be available to complete tasks outside normal working hours when necessary
Stay up to date with IT changes and trends; actively seeking out professional development opportunities
All other duties as assigned

Minimum Qualifications

Multiple certifications in IT
Basic knowledge of Windows OS environment, PC hardware and software troubleshooting, networking and cloud applications
Strong knowledge of Windows Server environments, Active Directory and Group Policy
Experience with Microsoft 365, Azure AD and endpoint management
Solid understanding of IT security, compliance and disaster recovery (Veeam)
Ability to read, write, speak and understand English including interpreting documents such as safety rules and policy and procedure manuals

Minimum Educational Requirements

High school diploma or GED and 8 years of relevant previous experience

Preferred Educational Requirements

Bachelor’s degree in IT or related field and 4 years of previous relevant experience

EEO Statement

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, domestic violence victim status, veteran or disability status.

Mary Cariola Center jobs

SYSTEMS ADMINISTRATOR