Ahmed Masari
Details
Western Governors University
2008 : 2011
Bachelor of Science (BS)
Virginia College Online
2008 : 2011
Federated Hermes
Senior Information Security Technical Specialist
2020 : 2022
Truist
AVP Cyber Security
• Management of Anti-Virus/Anti-Malware throughout Enterprise
• Privileged account monitoring and auditing
• SIEM, Logging and Auditing
• Process and Policy enhancement
• Reporting and Metrics
• Security Incident Handling
• Projects, Architecture, Strategy
2017 : 2020
SCIO Health Analytics®
Information Security Engineer
-Tier 2 phone and site support to remote users and remote sites.
-Monitor call queues for break/fix and request calls.
-Inventory, ordering, asset control
-Development and maintenance of current site documentation
-Create and maintain documentation for Desktop procedures in coordination with other regional desktop groups
-Manage enterprise level systems for end user computing services
1-Antivirus (Kaspersky or enterprise level system/server)
2-Encryption (enterprise level systems)
3-Imaging and patch management – vendor/server, and deployment.
4-Asset inventory server – maintenance and implementation
-Project management
2014 : 2017
SCIO Health Analytics®
Senior Desktop Support Engineer
• Primary (Level 2) Service Desk resource
• Prioritize and execute on all service desk tickets
• Client setup and hardware delivery
• Office hardware and technical support (printers, copiers, boardroom, monitors, scanners)
• Achieve a high percentage of level 2 resolution
• Assign and escalate service desk tickets to other department resources
• Ensure timeliness of response to customers and resolution of tickets
• Improve service desk processes and procedures
• IT records administration (contracts, licenses, maintenance renewals…)
• Budget for departmental services
• Patch and inventory management technologies
• Software and hardware inventory administration
• Own the development and continuous improvement of
IT service desk processes and technology
• Records administration
• Software and hardware inventory administration
• Anti-virus deployment and configuration
• Tape daily and weekly backups
2013 : 2014
APR Energy
IT Service coordinator
Skills
Active Directory, Application Security, Cloud Security, Communication, Computer Science, Cybersecurity, Data Privacy, DLP, Documentation, Information Security, Information Technology, Intrusion Detection, Leadership, Networking, Network Security, Power Generation, Presentations, Problem Analysis, Problem Solving, Program Management, Project Management, Project Planning, Root Cause, Security, Security Engineering, Servers, Software Documentation, Software Installation, Splunk, System Architecture, System Deployment, System Development, Systems Engineering, Team Leadership, Team Management, Technical Support, Threat Modeling, Troubleshooting, Vulnerability, Vulnerability Assessment, Vulnerability Management, Written Communication
About
With over twelve years of experience in information technology and Cyber Security technical experience, I am a Senior Information Security Specialist at Federated Hermes, a leading global investment manager. I hold the Certified Information Systems Security Professional (CISSP) credential and have skills in cybersecurity, network security, and technical support. My core competencies include anti-virus/anti-malware management, privileged account monitoring and auditing, SIEM, logging and auditing, process and policy enhancement, reporting and metrics, security incident handling, and project, architecture, and strategy.
Profile Photo
