Alex Rodriguez
Details
Southern Security Solutions
Information Security Analyst
Member of the Mobility and Workplace Device support organization. Responsible for fulfilling IMAC requests including Software & hardware break fix and installation, upgrades, refreshes, equipment moves and troubleshooting.
2015 : 2018
IBM/ AT&T
DESKSIDE SUPPORT REPRESENTATIVE
Provide Technical Support for State of Georgia agencies and IBM help center agents.
2015 : 2015
IBM
Technical Support Specialist
Security Management
System administration
Technical Support
2014 : 2015
MMEconstruction
Consultant
Systems Administration
Technical Support
2011 : 2015
Clinica Medica Prenatal
Consultant
About
Operating Systems: Windows (all platforms), UNIX, Linux, Free/ Open BSD, MacOS, OS2
Servers &Databases: Windows Server 2012 Essentials, Windows 2008 Server, Win2k Server, Ubuntu, Apache, AWS EC2, PostgresQL, MySQL, SQLite, Active Directory, Novell, GroupWise
Networks: LAN/WAN, TCP/IP
Hardware: Dell, Nortel, HP, Compaq, Dlink, Linksys, Cisco, Netgear, Actiontec, Belkin, Blue Coat, Avaya, Black Berry
Software: Microsoft Office 2007-2010 products, Office 365, Oracle VM Virtual Box, VMWare, PFSense, iptables, Wireshark, nmap, Metasploit, W3af, Nessus, Symantec Ghost, PKware, Veritas Backup Exec, OwnCloud, ArcServe Backup, MS Office, Hyena, Lotus Notes, Lite Touch, MS Lync,
Languages: Python, PHP, CSS, XML, DHTML, QBASIC, Shell Scripting/ Batch Files