Allen Kim
Details
SANS Technology Institute
2018 : 2019
Full Stack Web Development Certification
Computer Software Engineering
freeCodeCamp
2016 : 2017
Bachelor's Degree
Economics
University of Maryland College Park
2000 : 2003
Eaton Vance
Information Security Analyst
2021 : 2022
The RMR Group
Senior Information Security Analyst
2019 : 2021
The RMR Group
Information Security Analyst
Deskside support Level 2
2018 : 2019
Wolters Kluwer - Financial Services Solutions
IT Admin & Desk Side Support Analyst II
Tier 1 Help Desk Support for LogMeIn products such as remote access, VPN, and troubleshooting inquiries.
Role was outsourced to Costa Rica, which is reason for my short period (6 months) of employment.
2017 : 2018
LogMeIn
Technical Support Rep - contract position
Skills
Active Directory, Application Security, Carbon Black, Cisco Routers, Computer Security, Crowdstrike, Crowdstrike Falcon, Customer Service, Customer Support, Cyber Defense, Cybersecurity, Defense, English, Event Correlation, Incident Handling, Incident Response, information security, Information Security Management, Information Technology, Internet Protocol (IP), Internet Protocol Suite (TCP/IP), Intrusion Detection, IPS, IPv6, JavaScript, Korean, Log Analysis, Malware, Microsoft Office, Network Forensics, Networking, Network protocols, Network security, Penetration Testing, Proofpoint, Reconnaissance, Remote Access, Remote Desktop, Remote Troubleshooting, Security Policy, Splunk, Switches, Technical Support, Troubleshooting, Virtual Private Network (VPN), Vulnerability Assessment, Web Application Security, Wide Area Network (WAN), Wireshark
About
I consider myself a hard-working, reliable, and personable individual who can be depended on in tough times.
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