Amanda Hartman
Details
Tourism, Conventions, and Event Management
Indiana University-Purdue University at Indianapolis
2006 : 2010
Elevance Health
Information Security Advisor
2020 : 2021
East West Connection, Inc.
Business Development Manager
2020 : 2020
East West Connection, Inc.
Strategic Account Manager
Full-services healthcare event management | Third-party corporate meeting planning company
Project Account Manager
- Monitor SLA/KPI data and trends, implement change within the team to stay on target
- Collaborate in the preparation and presentation of quarterly and annual business reviews
- Recommend account management solutions for efficiencies and effectiveness of SMM model
- Evaluate team work streams and performance, implement process change and improvement
Congress Operations Manager
- Collaborated with client and other meeting planning companies to onboard and implement a new and innovative payment process
- Implemented successful final account process
Congress Team Manager
- Oversaw pharmaceutical client congress team
- Evaluated congress planning procedures, implemented process change and improvement
Process Improvement & Implementation Manager
- Designed and implemented SOP Project Planner comprehensive of work instructions for all team job related tasks
- Implemented and executed training of project management staff
Recruitment, Hiring & Onboarding Manager
- Recruited, hired, trained and executed performance/development of meeting planning staff
2015 : 2019
Ashfield Meetings & Events
Project Account Manager
Amateur baseball tournament host | Summer baseball tournaments across the US at college campuses
- Secured housing for 50+ baseball tournaments
- Managed rebate collection
- Successfully communicated with 200+ baseball team coaches and parents to ensure hotel compliance
2014 : 2015
Pastime Tournaments, LLC
Sourcing Specialist & Group Housing Coordinator
Skills
Attendee Registration, Banquets, Budget Monitoring, Budgets, Convention Services, Corporate Events, Customer Service, Event Management, Event Planning, Hospitality, Hospitality Industry, Hospitality Management, Incentives, Incentive Travel, Management, Meeting Planning, Onsite Coordination, Sales, Social Media, Tourism, Trade Shows
About
I’m a passionate employee who is willing to learn and will always do my best. The majority of my experience is in a Strategic Meeting Management Program (SMMP) in the pharmaceutical sector. My greatest strengths are in process evaluation, improvement and implementation. I'm a very customer service oriented individual and I believe in treating employees as I would want to be treated - with mutual respect, honesty and constructive feedback for continued growth.
- Strategic Meeting Management Programs
- Compliance and regulatory requirements
- Process evaluation, creation, implementation
- People management, project management, budget management
- Contract negotiation and execution
- Critical and big picture thinking
- Ability to work effectively independently and collaboratively
- Detail oriented and organized
- Computer Skills: Microsoft Office Suite proficient, Lanyon & Cvent Meeting Management Platforms
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