Andrea Edwards, PMP, CSM
Details
Acquisition and Contract Management
Strayer University-Maryland
2015
Cybersecurity Delivery Lead
Acts as the Information Security (InfoSec) Education and Awareness Lead managing multiple concurrent long- and short-term cyber security projects for a Forbes Top 100 USA insurance services institution. Spearheads collaboration with the Communications Department and other employee programs to craft content that is engaging, informative, and actionable. Develops strategic marketing plans & creative marketing campaigns promoting InfoSec, Risk Management and cybersecurity best practices, execute through social media and internal communication. Direct service providers involved in the creation of Information Security knowledgebase, and the annual mandatory Information Security and Awareness training. Use and develop tools and materials to create positive and influencing messages that drive behavioral changes and integrate well into the overall corporate culture strategy. Advocates risk management concepts and present vision for projects enhancing cyber security risk, compliance risk, audit processes, and customer privacy and security. Ensures team success by leveraging the appropriate Rapid Delivery methodology for predictable, quality delivery while maintaining a focus on continuous team improvements. Develop metrics and provide regular reporting to management on the current status of the information security awareness efforts. Coaches Capability Platform Manager and team on backlog refinement and prioritization. Facilitates Scrum events as needed and remove impediments to team progress.
Key Results :
Led enterprise wide phishing assessments and analyzed data and trends to develop targeted training materials and content to end users who pose the greatest risk to the organization.
Developed remediation plan for end users who repeatedly failed phishing assessments.
Responsible for InfoSec monthly Webinars which included identifying, vetting and recruiting subject matter experts and topics. Increased Webinar attendance by 15%.
2019 : 2023
AARP
Delivery Lead, Security Operations
Responsible for the overall success of the Centers for Medicaid and Medicare services project including fulfillment of the client business and technical requirements and adherence to the approved project scope and budget. Managed problem reporting among various tools including Service Delivery Program (SDP) and JIRA. Proactively identified risks, dependencies and impediments, leading the team and business in finding a solution, actively escalating when needed to ensure resolution. Managed quarterly security audits by the IRS, GAO, and DHS from inception to completion which included coordinating data center inspections, scheduling remote vulnerability assessments, and acting as a liaison between auditors and technical staff. Documented security reports, POA&M’s, status reports, and action items. Successfully managed security on-boarding : vetting staff in compliance to contract requirements; coordinating security eligibility with prime contractor and scheduling security training for project compliance.
Key Results :
Created project retrospectives for the Federal Marketplace 2017 Open Enrollment to increase productivity and efficiency in future Open Enrollments.
Successfully managed project to decommission 48 Red Hat Enterprise Linux (RHEL) 5 servers to address security audit findings. Decommissioning RHEL 5 servers removed security vulnerability to the PaaS environment.
Led high- profile project to upgrade cyber security tools, resulting in the elimination of duplicate tools and providing a 15% cost savings to the client.
2017 : 2019
IBM
Security and Compliance Project Manager
Oversaw the planning, management and completion of the FIPS-199 High-Impact Systems IT project within the Office of Cyber Security and Enterprise Continuous Monitoring Operations (ECMO) Program. Responsible for outcomes including overcoming obstacles and proactively managing project deadlines to ensure customer expectations are achieved and to present alternatives to manage/overcome obstacles. Protected team from over-commitment, manage backlog, and prioritized tasks.
Key Results :
Created project status reports that were used to track Department growth and justify requests for budget increases.
Facilitated daily planning meetings which included all Department of Commerce Bureaus, and presented program decisions for approval.
Managed migration from Federal Information Security Management Act (FISMA) Moderate to FISMA High infrastructure which encompassed 12 Bureaus and 43,000 users.
2016 : 2017
US Department of Commerce,/Attain, LLC.
Project Manager Scrum Master
Expertly tracked and monitored all project activities/tasks, plans, schedules, action items, risks, resources, and costs, for multiple projects, concurrently. Defined detailed user stories with applicable acceptance criteria in collaboration with stakeholders and technical team members. Provided status reports, briefing materials for senior level leadership, and serving as release manager for the team's deployments. Collaborated with product owner and other business stakeholders and subject matter experts to understand the product vision/roadmap and translate into product backlog items. Facilitated progress on development tasks by ensuring that meetings with relevant stakeholders are scheduled to gather additional information for user story refinement and ensuring that team members provide status on their progress and any impediments. Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations. Educated and reinforced scrum methodology and agile framework to team members and stakeholders.
Key Results :
Aggressively monitored and presented project performance and milestones to project stakeholders, and remediated all late tasks within one month of hire.
Created and managed Microsoft Project schedules leveraging Waterfall and Agile methodologies for a $35 million IT project supporting 10,000 plus end users.
Created and presented a seven-year project road map to project stakeholders, which detailed the project’s budget, resource allocation, scope and potential risks.
2015 : 2016
U.S. Department of Labor/ ASRC Federal
IT Project Coordinator/ Scrum Master
Skills
Access, Agile Methodologies, Amazon Web Services (AWS), Analysis, Auditing, Behavior Management, Budgets, Business Analysis, Business Process Improvement, Change Management, Coaching, Customer Service, Cybersecurity, Digital Transformation, DoD, Educational Leadership, Executive Correspondence, Government, Government Contracting, Healthcare Information Technology (HIT), Information Assurance, Information Security Awareness, Interpersonal Skills, IT Infrastructure Management, IT Risk Management, Leadership, Management, Microsoft Access, Microsoft Excel, Microsoft Office, Operations Management, Presentation Skills, Procurement, Program Management, Project Coordination, Project Management, Project Planning, Public Speaking, Risk Management, Scheduling , Security, Security Awareness, Security Clearance, SharePoint, Team Building, Team Leadership, Technical Writing, Troubleshooting, VBA, Visio
About
Ms. Edwards offers 16+ years of total experience with an impressive record of delivering and implementing projects within scheduled deadlines; extending post-implementation and maintenance support to the technical support team and client. She is highly skilled and successful in coaching, mentoring, and leading technical teams in adopting Agile/Scrum, PMBOK, and Agile Best Practices with strong business results. Ms. Edwards applies communication techniques that present plans and proposals convincingly, negotiate effectively, and that reconcile conflicting interests and points of view. She has expert knowledge in applying systems analysis principles and techniques, process engineering concepts, and new IT technologies to focus on the analysis and design of workflows and business processes within an organization to help organizations fundamentally rethink how they do their work which dramatically improves customer service, cuts operational costs, and evolve them into world-class competitors.
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