Andrea Ziga M.S.Ed
Details
Curriculum and Instruction
Purdue University
2013 : 2014
B.S
Natural Resources
University of Vermont
1998 : 2002
-Creates meaningful leadership development opportunities for the Cybersecurity organization
-Builds high-trust partnerships with leaders to understand challenges and opportunities for people leaders in the organization and develops people focused learning solutions
-Facilitates leadership development experiences by expertly applying adult-learning theory to ensure development outcomes are achieved
-Evaluates people leader programming for impact and alignment to mission, objectives, and priorities of the business
-Contributes to solving employee engagement issues with data-drive, people-focused solutions
-Creates strong relationships with Senior Leaders to facilitate a culture of coaching and continuous feedback
-Partners with the Organizational Change Management group to support and engage people leaders in Change Management activities to enable organizational transformation
-Creates tailored team-focused solutions to enable leaders to establish trust, Psychological Safety, and collaboration
2022 : Present
JPMorgan Chase & Co.
Global Leadership Development Lead, Cybersecurity
-Conducted strategic planning in conjunction with Cybersecurity business leaders to translate business requirements into actionable and measurable training plans
-Created training metrics and reporting system
-Collaborated and consulted with business leaders and staff to identify, design and implement learning programs to meet business objectives and training needs
-Responded to individuals requests for role up-skilling and cross-skilling and advises on modalities and best practice for acquiring skills
-Managed multiple programs across Cybersecurity to promote employee engagement
2020 : 2022
JPMorgan Chase & Co.
Learning Program Manager, Cybersecurity, VP
-Designed, delivered, and managed Authority-wide, internally- and externally-led organizational development programs and Massport-required training's in support of business needs.
-Created, implemented, and facilitateed leadership development programs and initiatives.
-Crafted learning and development interventions in accordance with organizational needs.
-Served as relationship manager for learning and development contractors, consultants, and vendors.
-Managed Learning & Development budget
-Researched, procured and launched Authority-wide Learning Management System
-Learning Management System Administrator
2019 : 2020
Massachusetts Port Authority
Manager, Learning and Development
-Optimized early management development program
-Facilitated instructor-led sessions in Coaching, Managing Performance and Motivating Teams
-Developed methods (using Kirkpatrick methodology) to evaluate efficacy and impact of leadership programming
-Collaboratively designed piloted, and launched leadership development training for both managers and individual contributors, based on business need
-In 2018 scaled early manager Leadership Development programming 81% through restructuring program content, deliverables and logistics to create an optimized experience for participants
-Provided one-on-one coaching to new managers on topics of performance management and motivation
-Managed full-time direct reports
2017 : 2019
Wayfair
Learning Manager-Leadership Development
-Certified Senn Delaney culture shaping facilitator for the enterprise; supports instructional design of content and reinforcement.
-Certified Crucial Conversations facilitator.
-Led the enterprise new hire orientation program; responsibilities include content design, ongoing updates,and facilitator training and management.
-Partnered with clients in the enterprise to consult on course design, content, and delivery methods. Topics include Growth Mindset, Effective Communication, Coaching and Feedback, and Managing Bias.
-Established, negotiated, and maintained vendor relationships.
-Designed and implemented appropriate reinforcement programs and aids to ensure transfer of learning.
2015 : 2017
L Brands
Senior Learning Specialist
Skills
Adult Education, Adult Learning Theory, Blended Learning, Budget Management, Camtasia, Change Management, Class Facilitation, Coaching, Constructive Feedback, Content Design, Curriculum Assessment, Curriculum Design, Curriculum Development, Distance Learning, E-Learning, Employee Learning & Development, Employee Training, Facilitation, Faculty Development, Google Suite, GoToMeeting, High Performance Teams, Instructional Design, Instructor-led Training, Large Group Facilitation, Leadership, Leadership Development, Learning Management, Learning Management Systems, Management Development, Microsoft Office, Needs Analysis, Onboarding, Organizational Development, Organizational Learning, Performance Management, Program Development, Program Evaluation, Program Management, Program Planning, Staff Development, Team Building Facilitation, Team Leadership, Training, Training & Development, Training Delivery, Training Facilitation, Vendor Management
About
A firm believer that no one should have surprise performance reviews, I endeavor to forge a culture of soliciting, giving, and receiving valuable feedback. As a cultivator of a ha moments in professional development-I believe in the power of: creating psychological safety, encouraging self-reflection, promoting a growth mindset, fortifying strengths-based coaching relationships and inspiring curiosity.
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