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Bruce C.
Senior Advisor - Cybersecurity at Dell Technologies
Tampa, FL, United States
Details
Experience:
Senior Advisor in the CSIRT group providing consulting and strategy support to Cyber Security project implementations. Scope of support focuses on both on-prem and cloud based solutions for all functions within Dell Technologies.
2019 : Present
Dell Technologies
Senior Advisor - Cybersecurity Consulting, Strategy and Architecture
Agile Products/Projects Deployment Management - Program/Project Manager accountable for development, deployment and management of global Agile and ITIL based products and projects in Azure, AWS, and On-premise environments for Application, Compute, Serverless, Database, Storage, Analytics, Security and End User domains.
Global ServiceNow Release Management and Operations Management - Oversight of product development, enhancements and release management for ServiceNow Account Cloud Shared Services. Responsible for management of multi-functional, global program (Americas, UK, EMEA, AsiaPac), of project managers, architects, developers, operations specialists, marketing, financial, and contracting staff to deliver next generation Service Management offerings for CSC Account base.
Cybersecurity Assurance/Audit Management - Accountable for implementation of an IT Operations Assurance, SIEM Monitoring, Audit and Security Assessment program for various Business Units within CSC in accordance with current industry standards outlined by ITIL, NIST and ISO Frameworks.
Application and Operations Management - Application and Operations Service Manager for Fortune 500 Global Defense Contractor. Maintained 7 x 24 operations of entire portfolio of applications (Oracle 11i, Siemens Teamcenter PLM, CAD/CAM, Supply Chain, and Application Security) for the company.
2008 :
DXC Technology
Program/Project Manager - Cloud Infrastructure, Applications and Cybersecurity Services
Senior manager in IT Risk Management, Auditing and Cybersecurity consulting practice, serving Fortune 1000 clients in the Southeast Region.
• Management of team of CISA/CISSP certified professionals in the delivery of IT Risk Management, Cybersecurity and Audit functions.
• Delivery of performance audits in accordance with NIST, ISO, SOX, HIPAA, Visa PCI, GLBA, FDIC Cyber Security standards.
• Project Management oversight of Cybersecurity Teams performing Penetration Testing, Threat Analysis, Security Architecture Reviews, BCR/DR Audits, and Application Security Audits.
• Accountable for project management, customer relationships, quality control, engagement oversight, recruiting, personnel training and performance management
• Functional Subject Matter Expert in IT Governance, Application Development, SDLC, PM, IT Security, Disaster Recovery/BCP, HW/OS, DBA, and Networking functions
• Clients represented included Fortune 500 companies in Healthcare, Pharmaceutical, Banking, Insurance, Publishing, Consumer Products, Manufacturing, Energy and Transportation
2003 : 2007
Experis (Jefferson Wells)
Program Manager - Technology and Risk Management Services
Manager with accountability for implementation and oversight of IT Service Management program for Fortune 500 International Energy and Utility company.
• Management oversight of Corporate IT Projects and Services delivery to Duke Energy Lines of Business, acting as a Delivery Manager between the Corporate IT function and all Business Units (Fossil Power, Nuclear, Merchant Plants, Gas Transmission)
• Accountable for project and shared services delivery for Corporate IT Services Unit for multiple functions : PeopleSoft ERP (Financial, HR, Supply Chain) Applications, IT Security, Custom Application Development/Support, Mainframe/Server services, Database services, Helpdesk/Call Center services, Data Center Operations, Workstation Management and Desk-side support
• Managed the annual IT Risk Management process, IT Vendor Management programs, Business Impact Analysis Assessment programs, new IT Services implementation, IT Customer Service Issues resolution, IT Operations Process Improvement initiatives, and IT Budgeting and Billing
• Oversight of implementation of IT Service Management program for 8 major Business Units (Service Catalogues, Vendor Management, Problem Management Process, Service Level Agreements, IT Balanced Scorecard, Chargeback Budget/Billing System and Master IT Service Agreements)
2000 : 2003
Duke Energy
Group IT Service Manager - Corporate IT Services
Senior Manager accountable for Consulting Services Project Delivery for ERP systems implementations for Fortune 1000 companies in the Southeast Region.
• Program/Project Manager in charge of ERP Applications, Custom Development and Database project implementations, with accountability for project delivery
• Managed and coordinated service delivery teams of IT professionals (project managers, programmers, DBA’s, system administrators, and functional consultants), with full P&L responsibility for practice
• Accountable for development and implementation of large multi-million dollar system projects in ERP, Supply Chain, Financial, Manufacturing, HR, Data Warehousing, CRM and E-business sectors
• Industry focus in Manufacturing, Service, Distribution, High Technology, Telecom, and Dot.com industries for Fortune 1000 corporations
• Accountable for developing Proposals, Scoping Documents, Project Plans, Change Control, Deliverable Review, Weekly Status Reports, and Budget versus Actual Reports
• Experience in development of full SDLC components : Requirements Definition, System Architecture, Data Mapping, Data Conversions/Interfaces, System Design, Product Configuration, Interface Design, Unit Testing, Stress Testing and User Training
1997 : 2000
Oracle Corporation
Consulting Practice Manager
2019 : Present
Dell Technologies
Senior Advisor - Cybersecurity Consulting, Strategy and Architecture
Agile Products/Projects Deployment Management - Program/Project Manager accountable for development, deployment and management of global Agile and ITIL based products and projects in Azure, AWS, and On-premise environments for Application, Compute, Serverless, Database, Storage, Analytics, Security and End User domains.
Global ServiceNow Release Management and Operations Management - Oversight of product development, enhancements and release management for ServiceNow Account Cloud Shared Services. Responsible for management of multi-functional, global program (Americas, UK, EMEA, AsiaPac), of project managers, architects, developers, operations specialists, marketing, financial, and contracting staff to deliver next generation Service Management offerings for CSC Account base.
Cybersecurity Assurance/Audit Management - Accountable for implementation of an IT Operations Assurance, SIEM Monitoring, Audit and Security Assessment program for various Business Units within CSC in accordance with current industry standards outlined by ITIL, NIST and ISO Frameworks.
Application and Operations Management - Application and Operations Service Manager for Fortune 500 Global Defense Contractor. Maintained 7 x 24 operations of entire portfolio of applications (Oracle 11i, Siemens Teamcenter PLM, CAD/CAM, Supply Chain, and Application Security) for the company.
2008 :
DXC Technology
Program/Project Manager - Cloud Infrastructure, Applications and Cybersecurity Services
Senior manager in IT Risk Management, Auditing and Cybersecurity consulting practice, serving Fortune 1000 clients in the Southeast Region.
• Management of team of CISA/CISSP certified professionals in the delivery of IT Risk Management, Cybersecurity and Audit functions.
• Delivery of performance audits in accordance with NIST, ISO, SOX, HIPAA, Visa PCI, GLBA, FDIC Cyber Security standards.
• Project Management oversight of Cybersecurity Teams performing Penetration Testing, Threat Analysis, Security Architecture Reviews, BCR/DR Audits, and Application Security Audits.
• Accountable for project management, customer relationships, quality control, engagement oversight, recruiting, personnel training and performance management
• Functional Subject Matter Expert in IT Governance, Application Development, SDLC, PM, IT Security, Disaster Recovery/BCP, HW/OS, DBA, and Networking functions
• Clients represented included Fortune 500 companies in Healthcare, Pharmaceutical, Banking, Insurance, Publishing, Consumer Products, Manufacturing, Energy and Transportation
2003 : 2007
Experis (Jefferson Wells)
Program Manager - Technology and Risk Management Services
Manager with accountability for implementation and oversight of IT Service Management program for Fortune 500 International Energy and Utility company.
• Management oversight of Corporate IT Projects and Services delivery to Duke Energy Lines of Business, acting as a Delivery Manager between the Corporate IT function and all Business Units (Fossil Power, Nuclear, Merchant Plants, Gas Transmission)
• Accountable for project and shared services delivery for Corporate IT Services Unit for multiple functions : PeopleSoft ERP (Financial, HR, Supply Chain) Applications, IT Security, Custom Application Development/Support, Mainframe/Server services, Database services, Helpdesk/Call Center services, Data Center Operations, Workstation Management and Desk-side support
• Managed the annual IT Risk Management process, IT Vendor Management programs, Business Impact Analysis Assessment programs, new IT Services implementation, IT Customer Service Issues resolution, IT Operations Process Improvement initiatives, and IT Budgeting and Billing
• Oversight of implementation of IT Service Management program for 8 major Business Units (Service Catalogues, Vendor Management, Problem Management Process, Service Level Agreements, IT Balanced Scorecard, Chargeback Budget/Billing System and Master IT Service Agreements)
2000 : 2003
Duke Energy
Group IT Service Manager - Corporate IT Services
Senior Manager accountable for Consulting Services Project Delivery for ERP systems implementations for Fortune 1000 companies in the Southeast Region.
• Program/Project Manager in charge of ERP Applications, Custom Development and Database project implementations, with accountability for project delivery
• Managed and coordinated service delivery teams of IT professionals (project managers, programmers, DBA’s, system administrators, and functional consultants), with full P&L responsibility for practice
• Accountable for development and implementation of large multi-million dollar system projects in ERP, Supply Chain, Financial, Manufacturing, HR, Data Warehousing, CRM and E-business sectors
• Industry focus in Manufacturing, Service, Distribution, High Technology, Telecom, and Dot.com industries for Fortune 1000 corporations
• Accountable for developing Proposals, Scoping Documents, Project Plans, Change Control, Deliverable Review, Weekly Status Reports, and Budget versus Actual Reports
• Experience in development of full SDLC components : Requirements Definition, System Architecture, Data Mapping, Data Conversions/Interfaces, System Design, Product Configuration, Interface Design, Unit Testing, Stress Testing and User Training
1997 : 2000
Oracle Corporation
Consulting Practice Manager
Company:
Dell Technologies
Spoken Language:
Portuguese, Spanish
About
Summary of Qualifications:
• Career focus on management in Information Technology and Risk Management functions for a range of industries
• Extensive work experience in Technology Operations Management, Technology Services, Project Management, Risk Management, Cyber Security, Application Operations Management, Strategic Planning, Budget Management, and Staff Management functions for Fortune 500 IT organizations
• Undergraduate and Graduate Education in Tier 1 Technical and Business schools
Specialties:
AWS/Azure Cloud (AWS Certified Solutions Architect Associate)
Agile Program and Project Management (JIRA and SAFe Scaled Agile Methods)
Professional Scrum Master (PSM Certification)
Application Development and Refactoring
ITIL IT Service Management (ITIL Certification)
IT Auditing (Certified Information Systems Auditor - CISA)
Cyber Security
Enterprise ERP Systems (Oracle/SAP)
Operations Management
Consulting Practice Management
Business Process and Management Consulting
Six Sigma (Green Belt Certification)
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