Carissa L Perry
Details
Information Systems Technology
Community College of the Air Force
2001 : 2003
AAB
Culinary Arts
Cincinnati State Technical and Community College
2005 : 2007
Enlisted Professional Military Education
Noncommissioned Officer Academy
Thomas N. Barnes Center for Enlisted Education
Enlisted Professional Military Education
Airman Leadership School
Thomas N. Barnes Center for Enlisted Education
2014 : Present
Federal Government
IT Specialist - Information Security
Support and maintain servers, and employ software tools to enhance the security of IT resources. Administer server-based networked systems and provide directory services. Provide information and communications end user support.
2012 :
North Carolina Air National Guard
Cyberspace Support
Responded to telephone calls and personnel requests for technical information systems support. Utilized ticket tracking software to perform fault isolation by validating, isolating, correcting faults, and verifying restored service to customers. Installed and reloaded proactive computer network defense measures to ensure the availability, integrity, and reliability of installation networked and stand alone information systems.
2003 : 2012
Ohio Air National Guard
Cyberspace Support
Monitored Automated Teller Machines and Merchant Processing Networks for financial institutions. Utilized online and technical databases to perform Level 1 troubleshooting. Created and modified incident notifications in BMC Remedy Knowledge Management. Answered telephones and assessed clients needs. Scheduled, prioritized and dispatched vendors based on the client’s needs.
2009 : 2012
Vantiv
Command Center Specialist I
Provided advanced operational and software support of NATO Air Defense and Command and Control (C2) System valued at over $1.8 billion. Developed system administration documentation and detailed test plans for NATO-wide Integrated Command and Control (ICC) Software for Air Operations. Provided on-call administration support to personnel at 9 Combined Air Operations Centers and 13 NATO Headquarters. Developed, scheduled, and assisted with teaching ICC system administration courses.
2001 : 2003
United States Air Force
NATO Unix Systems Administrator
Skills
Active DoD Security Clearance, BMC Remedy, Business Process Improvement, Clerical Work, Communication, Communications Security, CompTIA Security+, Computer Security, Customer Service, DoD, Food Service, Government, Information Assurance, Information Security, Information Technology, Leadership, Mac OS, Microsoft Office, Military, Military Operations, National Security, Network Administration, Problem Solving, Process Improvement, Program Management, Risk Management, Security, SharePoint, Team Building, Troubleshooting, U.S. Department of Defense, Veterans, Vulnerability Management, Vulnerability Scanning, Windows
About
My background is in Information Technology and Computer Systems. I have experience in a full range of information assurance disciplines and network administration. I have worked in a help desk environment and had exposure to Windows and UNIX operating systems, Microsoft Exchange, Microsoft Office suite, and Active Directory. I am a self-starter with excellent communication and interpersonal skills. I am a strong team player with the ability to adapt in dynamic and fast-paced environments and seek a full-time permanent position that will expand my technical skill set while providing challenging opportunities for career growth. I possess an active Top Secret Security Clearance.