Charles Carlos
Details
Business Administration and Management
Franklin University
2000 : 2003
MBA
Business Administration
Franklin University
2000 : 2003
Undergraduate coursework
Philosophy
The Ohio State University
1989 : 1992
DartPoints helps bridge the digital divide by delivering cloud, colocation, managed services, and edge infrastructure. Founded in 2012, DartPoints serves mid-size North American cities/communities with technology solutions that have traditionally only been available in major markets.
2022 : Present
DartPoints
General Manager, Midwest Cloud | Colo | Cybersecurity | DRaaS | Bare Metal | Edge Datacenter
Led N. America sales through Channel Partners and Enterprise Direct Sales to exceed ARR Growth, Churn targets and key SaaS metrics.
Hired, coached and directly managed remote Sales Team.
Built and implemented new Sales Playbook, transforming sales organization to Solution Selling model, with a scalable and repeatable sales.
Collaborate globally with APAC and EMEA Leadership Teams; across Sales, Marketing, Customer Success, Product and DevOps to build and locally execute global GTM strategy.
2020 : 2022
Virsae
VP Sales, N. America CX | XCaaS | AI | Analytics | Big Data | UX | Cloud | CCaaS | UCaaS |
Led the Enterprise Direct Sales Team and Channel Integration Program in Ohio and Indiana markets.
Responsible for territory growth through new customer acquisition and expanding existing customer revenue base in Enterprise and Public Sector market segments.
Coach and develop individuals on my team to exceed sales quotas, and achieve their professional and personal goals.
SDWAN, UCaaS, CCaaS, SaaS, SDN, NFV, Network Security, PCI & HIPPA compliance, Managed Services, Cloud, Colo, Broadband, Wifi, VoIP, MPLS, WAN, Fixed Wireless, Dark Fiber, Consulting, Professional Services
2016 : 2020
Windstream
Director-Enterprise Sales SaaS | CCaaS | UCaaS |SDWAN | SDN | MPLS | PCI & HIPPA
Responsible for growing a vibrant Independent Software Vendor (ISV) partner ecosystem that creates new streams of revenue and opportunity for our ISV Partners and new technology solutions for thousands of existing CenturyLink busines and government customers worldwide.
Directly built and managed relationships with new and existing software industry customers, to provide resources and expertise for migration to Software-as-a-service (SaaS) model, using CenturyLink Cloud platform (IaaS & PaaS).
SaaS, IaaS, PaaS, Cloud, Colo, Managed Services, Consulting, MPLS, VoIP, WAN, Hybrid IT, UCaaS, SD-WAN
2015 : 2016
Lumen Technologies
Sr. ISV Relationship Manager SaaS | PaaS | Cloud | Colo | Managed Services | Hybrid IT
Led Team of direct reports in Ohio and Kentucky to sell Wireline WAN, Wireless Mobility, IoT/M2M and SaaS solutions to Enterprise and Public Sector.
Responsible for attaining sales objectives with overall control of staffing, performance, budgeting, managing expense priorities, and recommending and implementing changes to methods.
Forged alliances and joint selling opportunities with solution partners across Ohio, Kentucky, Indiana and W. Pennsylvania.
Developed and executed Vertical GTM Strategy across Direct and Indirect distribution channels to exceed revenue growth targets in Ohio, Indiana and W. Pennsylvania.
Participated in strategic and tactical planning and managed relationships with executives and major customers.
Consulted with customers on a variety of enterprise software, networking, and mobility solutions; including Software-as-a Service (SaaS), VoIP/SIP, Cloud, Wireline / Wireless mobile convergence, M2M, IoT, and back-end integration to existing ERP, HCM, CRM, BSM and other Line-of-Business Applications.
Promoted internally 5 times and winner of multiple awards for Leadership & Sales Performance; Vertical Account Manager, Solutions Consultant 2, Solutions Consultant 3/Team Lead, Solutions Engineer 2, Area Sales Manager - Wireless, Sr. Area Sales Manager -Wireless and Wireline.
2002 : 2014
Sprint
Sr. Area Sales Manager, Sprint Business | SaaS | Cloud | Wireless | WAN | MPLS | IoT | Mobility
Skills
account management, business analysis, Cloud, cloud computing, co-location, colocation, consulting, contract negotiation, contract negotiations, cultural transformation, customer retention, datacenter, data center, direct sales, e-rate, engineering, integration, k-12, leadership, leadership, change management, performance coaching, solution selling, m2m, managed services, Management, mpls, networking, personal development, saas, Sales, salesforce.com, sales hiring, sales management, sales motivation, sales operations, sales presentations, sales process, software as a service (saas), solution architecture, solution implementation, Solution Selling, staff development, strategic partnerships, telecommunications, unified communications, voice over ip (voip), voip, wifi, Wireless, wireless technologies, wireline, Leadership, Change
About
A highly accomplished Sales Leader who builds high performing teams, by setting clear expectations, inspecting expected outcomes, providing real time feedback and coaching to drive urgency and accountability.
Extensive experience selling into the Mid-Market, Enterprise and Public Sector segments; both in Individual Contributor and Senior Leadership roles, with a proven track record on consistently exceeding sales quotas.
Customer obsessed Leader of Direct and Channel Sales Teams.
Recognized as a decisive, self-starter who thinks critically and thrives under pressure.
Lifelong learner, with focus on continuous personal improvement.
Forge long term relationships built on a foundation of honesty, trust and transparency and adding value by solving business problems with Technology and process improvement.
Inquisitive by nature and driven by exploring the Art of the Possible.
Demonstrated drive, urgency, and personal accountability to succeed in fast paced startup environment.
Qualification Highlights:
Extensive experience selling Cloud, Colocation, Disaster Recovery, Security, Networking, UC/CC, Cloud, Mobility,SaaS, AI Automation and IoT/Connected Solutions
Direct and Channel sales management
Sales strategy development and execution
Recruiting and developing high performing teams, because I care and build a fun, winning culture
Growing and retaining customer relationships and revenue
New business development
Partner ecosystem strategy and alliance management
High technical aptitude with strong business acumen
I’m always open to expanding my network and connecting with other top professionals. Please add me as a connection and contact me at:
➞ EMAIL: charles.carlos@dartpoints.com
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