Chloe Castillo
Details
Western Governors University
2021 : 2022
Salesforce Certified
Administrator
Trailhead by Salesforce
2021 :
Octo (formerly B3 Group)
Salesforce IT Support Specialist
2022 :
Octo (formerly B3 Group)
Cybersecurity Analyst
- Lead 5 members to develop a License Management tool to support $250M worth of PaaS/SaaS licenses
- Gained depth of knowledge within these roles : Scrum Master, Administrator, Project Manager, Business Analyst
2022 : 2022
Octo (formerly B3 Group)
Salesforce Administrator Lead
Created and customized in-processing/out-processing Service Console app and Experience Cloud site to assist daily operations for military personnel.
2022 : 2022
Silotech Group, Inc
Hiring Our Heroes Fellow- Salesforce Administrator
2020 : 2021
Methodist Healthcare System
Patient Care Technician
Skills
Attention to Detail, Communication, Compassion, Jira, Leadership, Lucidchart, Management, Microsoft Office, Microsoft Teams, Organization Skills, Problem Solving, Public Trust, remote, Salesforce.com, Salesforce.com Administration, Social Media, System Administration, Team Leadership, Team Management, Teamwork, Technical Support, User Management
About
Experienced Cybersecurity analyst and certified Salesforce professional with experience on the Digital Transformation Center (DTC) contract at the Department of Verteran Affairs.
I am a self-motivated, lifelong learner who thrives in complex and challenging environments. I am a results-oriented professional with demonstrated abilities in evaluating business processes, anticipating requirements, identifying areas for improvement, and developing and implementing solutions. I love thinking outside the box to find customized solutions.