Christopher Reid
Details
2022 : Present
MicroAge
Cybersecurity Strategist
Saving the world, one API at a time.
I was responsible for researching and building net new integrations. From there I was responsible for daily standup meetings and sprint planning with developers.
I was also in charge of working with Product Marketing to build templates to present to sales and customer facing mediums.
2021 : 2022
ReliaQuest
Ecosystem Manager (Technical Product Manager)
Here, I managed business relations with key vendors and high net-worth customers, including alliances between multiple organizations. I secured potential business opportunities through vendors to support business growth and expansion. Additionally, I closed major business deals successfully by managing pricing, offering, proposals, and contracts effectively. I also tracked leads, referrals, and status updates by using a customer relationship management system. I determined needs of customers or internal resources through effective communication and recommend appropriate products to meet specific requirements. I also oversaw a partner program to strengthen vendor relationship with partners, encouraging partners to sell, deploy, and recommend the vendor products or services successfully. I identified and onboard new channel partners to enhance and expand the product portfolio. I also defined clear service level
agreements and appropriate scope of work for each customer.
➥ Introduced and managed a new in-house product to meet pre-set deadlines and go live dates.
➥ Secured additional costs and by negotiating pricing or discounts and tracking vendor performance.
➥ Enabled sales team to handle proposals, quotes, and master service agreements by providing training and support.
➥ Increased revenue generation by building channel programs and relationships with top vendors or manufacturers.
2018 : 2021
Braintrace
Director of Vendor Management and Sales Enablement
In this role, I oversaw a book of business for the company, including company events, cold calling, and strategic
relationships with vendors to support business expansion. I prepared all the legal documents, including scope of work,
master service agreement. I also managed the development of a new in-house product to meet pre-set deadlines and "go
live" dates.
➥ Minimized additional costs by negotiating pricing leveraging a vast network of vendors, reducing ALAE by 18%.
➥ Completed the development of all new technologies within strict timely and budgetary constraints.
2016 : 2018
Braintrace
Director Of Business Development
In this role, I handled day-to-day operations with key technology vendors to ensure consistency and alignment with
organizational practices. I managed key accounts, including channel relationships, growth plans, and distribution of
services to small and medium-size business firms. I generated and provided quotes for the sales team as well as
negotiated better margins with key vendors to secure additional costs. Additionally, I responded to customer's inquiries
and concerns in a highly professional manner to ensure satisfaction. I improved staff capacity and enhanced performance
by providing strategic direction and training.
➥ Acted as a technical resource for a team of sales professionals and supported the attainment of set goals or targets.
2016 : 2016
Wasatch I.T.
Technical Account Manager
Skills
Account Management, Accurate, Business Alliances, Channel Partners, Channel Sales, Cisco Technologies, Cloud Computing, Data Center, Demand Generation, Direct Sales, Disaster Recovery, Enterprise Software, Firewalls, Go-to-market Strategy, Hardware, Hard Worker, Information Technology, Integration, IT Service Management, Know-how, Knowledge Management, Lead Generation, Managed Services, MPLS, Network Design, Networking, Network Security, Partner Management, Patience, Product Knowledge, Professional Services, Real, Resellers, SaaS, Sales, Sales Enablement, Salesforce.com, Sales Process, Security, SMB, Software Industry, Software Knowledge, Solution Selling, Strategic Partnerships, Telephony, Unified Communications, Virtualization, VMware, VoIP, Wireless Networking
About
As an accomplished and growth-focused professional, I bring extensive experience in managing strategic
alliances, including corporate communication and business development. Influential and dedicated leader with
expertise in building, leading, and encouraging high-performing teams to deliver exceptional outcomes while
providing training to enhance skills.
My background includes implementing effective strategies and innovative methods to communicate the
company's mission or voice, focusing on engaging and inspiring internal and external audiences. Additionally, I
excel at building and sustaining relations with key prospects, clients, partners, stakeholders, and vendors,
emphasizing and securing potential opportunities. I also bring the flexibility and ability to adapt to changing
circumstances and uncertainties with a positive attitude.
► Areas of Expertise ◄
✦ Key Account Management
✦ Communication Management
✦ Enthusiastic Leadership
✦ Revenue Maximization
✦ Alliance & Relationship Management
✦ Cross-functional Collaboration
✦ Budget Management
✦ Vendor Management
✦ Team Training & Development
✦ Business Growth & Expansion
✦ Hard-hitting Negotiations
✦ Product Management
✦ Upselling & Cross-selling
✦ Process Improvement
✦ Strategic Planning & Execution
Profile Photo
