Christopher Sinisi

Information Security Analyst at UPMC

Pittsburgh, PA, United States

Details

Education: Bachelor of Science (B.S.)

Information Technology Management

Juniata College

2012 : 2016

Honors Diploma

Business/Technology

Altoona Area High School

2009 : 2012

Experience: • Manage and plan the implementation of enterprise security applications into acquired hospitals

• Maintain active support and communication with 6+ concurrent hospital system integrations

• Develop and present detailed reporting analysis using database sources and dashboarding tools

• Develop and execute project plans and assist in the budgeting and planning of departmental initiatives

• Provide triage and consultation to app support teams to remediate 4,000+ system security vulnerabilities

2019 : Present

UPMC

Information Security Analyst

4,000+ trips completed for Uber, Lyft, GrubHub, Doordash, and Gridwise

2016 :

Ridesharing

Independent Contractor

Rotation 4 : Enterprise Architecture (July 2018 - Jan 2019)

• Managed a queue of 50+ application assessments to be reviewed with senior-level architects

• Inspired enterprise use of MS PowerApps and presented use cases/solutions to app teams

• Prepared detailed proof of concepts for a new data warehouse solution with database Architects

• 𝐂𝐨𝐧𝐜𝐞𝐧𝐭𝐫𝐚𝐭𝐢𝐨𝐧𝐬 : Data Analytics & Strategy, Application Assessment, PowerApps

Rotation 3 : Information Security Group (Jan 2018 - July 2018)

• Provided remediation consultation for vulnerabilities within enterprise applications

• Implemented next-generation security technologies via PowerShell to increase security posture

• Educated ISD customers (500+) of current security threats to improve daily user security compliance

• 𝐂𝐨𝐧𝐜𝐞𝐧𝐭𝐫𝐚𝐭𝐢𝐨𝐧𝐬 : CrowdStrike, Medical Device Security, PowerShell, and Splunk

Rotation 2 : Enterprise Data Quality - CRM (July 2017 - Jan 2018)

• Encourage implementation of Dynamics CRM, successfully tripling volume from 5 to 15 business units

• Integrated 15 UPMC business units into automated account provisioning

• Performed security reconciliation/user license audit on 15 business units

• Provided daily production support handling customer requests and service

• Developed and documented system enhancements & business cases to promote to production

• 𝐂𝐨𝐧𝐜𝐞𝐧𝐭𝐫𝐚𝐭𝐢𝐨𝐧𝐬 : Customer Relationship Management, Project Management, & Server Maintenance

Rotation 1 : IT Service Management Office (Jan 2017 - July 2017)

• Migrated cloud user data to OneDrive to eliminate duplicative cloud storage software

• Created building location normalized list in Cherwell to leverage PowerBI reporting capabilities

• Developed the architecture request form in the Cherwell Portal, automating dept. processes

• Created custom dashboards in Cherwell, maintained schedule for IT change control

• 𝐂𝐨𝐧𝐜𝐞𝐧𝐭𝐫𝐚𝐭𝐢𝐨𝐧𝐬 : Cherwell Service Management, Governance & Controls, and Product Licensing

2017 : 2019

UPMC

Systems Analyst - ISDR (Information Services Division)

• Assisted in corporate cloud administration in MS Azure, Visual Studio Team Services, & O365

• Developed detailed system reports, RFCs, & VM cost analysis for hybrid cloud hospital migration

• Created assessment documentation for enterprise infrastructure and application requests

• Developed the SharePoint O365 site to house TOGAF Architecture Repository & improve team visibility

2016 : 2017

UPMC

Systems Analyst Associate (Enterprise Architecture)

• Coordinated the annual PC Upgrade deployment project : Re-imaged 80 Windows PCs using Acronis and Fog cloning software. Optimized PCs with exclusive departmental software

• Organized and managed IT service requests using Cherwell Service Desk

• Resolved technical issues with Windows Motion Tablets, Zebra label printers, and HP printers

• Completed IT Ops project requests : organization, software solutions research, & server clean-up

2015 : 2016

New Pig

Help Desk Technician (IT Operations)

Company: UPMC

Years of Experience: 13

Spoken Language: English, Spanish

Skills

Active Directory, Business Analysis, Business Development, Business Systems Analysis, Cherwell Service Management (CSM), Communication, Customer Service, Cybersecurity, Executive Networking, Hardware, Help Desk Support, Integration Planning, IT Asset Management, IT Audit, Leadership, Mentoring, Microsoft Dynamics CRM, Microsoft Excel, Microsoft Office, Microsoft Power Platform, Microsoft Project, Microsoft SQL Server, Multitasking, Operations Management, Organization Skills, Problem Solving, Process Improvement, Project Implementation, Project Management, Public Speaking, Retail Sales, SharePoint, Social Media, Splunk, Strategic Thinking, Teamwork, Technical Support, Time Management, Troubleshooting, Vulnerability Management, Windows 7

About

I am currently responsible for managing and planning the integration projects of enterprise security applications and services into newly-acquired hospital systems as UPMC continues to expand in the Northeast US and internationally. Additionally, I work alongside members of the Remediation Services team in providing triage and consultation to customers across the organization to remediate identified system security vulnerabilities.

Prior to my current role, I completed a two-year rotational, leadership development program at UPMC in the IT Department. This program focused on growth as a professional and administrative technology leader across various concentrations with the accelerated development of key analytical, technical, and communication skills. My main focuses and experiences have been geared around Project Management, Process Improvement, Collaboration, Executive Networking, IT Infrastructure, Security, Risk & Vulnerability Management, Office 365 Integration, Dynamics CRM and Microsoft Azure.

Additionally, I stay fairly active in the Western PA community, volunteering as a Youth Mentor (Big) in the Big Brothers Big Sisters of Greater Pittsburgh organization. Here I provide one-on-one mentoring to help foster a positive outcome in my little brother's childhood life. I am also involved in organizations such as PA Parks and Forests Foundation, Karing for Kids, Steel City Trail Council, and Cystic Fibrosis Foundation.

I was heavily involved in my undergraduate career at Juniata College, which included: achieving a Bachelor of Science degree in Information Technology Management, completing two undergrad internships, managing the Juniata Athletics concessions sales and operations, managing two Innovations for Industry projects with JMG Systems & NBCUniversal, and serving as co-captain of the Eagles' NCAA DIII baseball team & Treasurer of the National Society of Leadership and Success.