Craig Clinton, CISSP, PMP, ITIL v3, MCSE
Details
Economics
University of Wisconsin-Milwaukee
Arizona State Retirement System
Information Security Engineer
2017 :
Seeking New Opportunities
Information Security and Technology Management
Lead an international team of four Windows Engineers and managed the Security, Windows infrastructure, and enterprise IT projects for a global provider of data centers and payment processing services.
• Contributed to three successful PCI-DSS audits. Contributed to internal audits that created a complete picture of firm’s infrastructure and a baseline security / attack footprint
• Wrote corporate policy defining AD manager and helpdesk roles. Adopted principles of least privilege and need to know to remove DA permissions from 90 user and service accounts. Managed on-going audit of user permissions and group memberships, and audited scope and value of all AD GPOs
• Introduced technologies to harden Windows servers and workstations, including Applocker, LAPS, and FIM. Maintained server and workstation patch levels using SCCM, SCOM, and Nexpose
• Implemented Bastion Host gateways to all DMZ / Production networks to improve network segmentation
• Led projects to reduce incidence of phishing and malware attacks. Eliminated spoofing attacks against firm’s email domains. Implemented DKIM and S/MIME to improve email security
2015 : 2017
CWIE
Business Applications Manager
I took on the responsibility for a family issue that required my full attention and has now been resolved, posing no future interruptions. Throughout this time I diligently kept my skill set current and kept up with future trends in the IT industry by attending a wide scope of workshops, user-group meetings and networking opportunities, and I am enthusiastically ready to get back to work.
2012 : 2015
Full Time Caregiver During a Family Illness
IT Director - Leave of Absence
Built and led a great team of four individuals and managed the enterprise operations of the business including the areas of IT Project Management, Development Management, Information Security Management, Infrastructure and Service Desk Management, Telecommunications, Call Center Improvement, Vendor Management, SEO/SEM, Disaster Recovery and Business Continuity.
• Created firm's security policies, standards, and procedures. Managed HIPAA / HITECH compliance and maintained vendor Business Associate Agreements. Reduced data loss and compliance risk, and protected PII / PHI with security controls including Digital Loss Prevention (DLP), Splunk SIEM, SonicWall Intrusion Detection System (IDS), Two factor VPN, ZixMail secure email, Cyber and Physical Security Awareness Training
• Initiated and managed enterprise project that replaced firm's four disconnected and conflicting CRM tools with a new system that met the goal of providing insight into firm’s entire sales cycle per client - from prospect acquisition through product fulfillment - making it possible to create accurate business metrics and analytics that provided deep insight into the firm's entire sales process
• Managed the ongoing redesign of customer facing websites to align them with a design driven by competitive analysis and analytics. Created conversion pages optimized for lead generation. Built goals, funnels and KPIs using Google Analytics. Utilized CSS, JScript, JQuery, C#, PHP, Kentico
2008 : 2012
Longevity Alliance
IT Director
Skills
Business Process Improvement, Call Center, Call Centers, Cisco Technologies, Data Center, Disaster Recovery, HIPAA, Information Security, Information Technology, Integration, IT Management, IT Operations, Leadership, Managed Services, Management, Microsoft Exchange, Microsoft SQL Server, Networking, Network Security, Process Improvement, Project Management, SEM, SEO, SharePoint, Software Development, Team Building, Team Leadership, Team Management, Telecommunications, Training, Vendor Management, VMware, VoIP, WAN, Windows, Windows Server
About
A proven leader with 20 years of progressive IT experience and more than eight years of IT management experience. Designs, manages, and deploys projects that identify and reduce constraints, and add business value. Mentors and leads individuals to develop their careers as software engineers, network administrators, and help desk personnel. Has a passion to inspire, mentor, and build engaged, high performance teams and employ Information Technology to define and drive business improvement.
I left my last position to take on the responsibility as primary caregiver during a family illness. Throughout this time I've diligently kept my skills current and kept up with future trends in the IT industry by attending a wide scope of workshops, user-group meetings and networking opportunities and achieved both my PMP and ITIL Foundation certifications. This responsibility is resolved, and I'm excited to rejoin the workforce.
Specialties: IT Leadership, Project Management, Continuous Process Improvement, Implementing Best Practices, Critical Thinking and Analysis, Infrastructure Management, Development Management, Service Desk Management, Network Operations, Network Security, Telecommunications, Call Centers, Disaster Recovery, Risk Management, Vendor Management, Contract Negotiation, HIPAA / HITECH Compliance, Security Awareness, Search Engine Optimization and Marketing, Pay-Per-Click Campaign Management, Recruiting, Team Building, Training and Mentoring.
Software: MS Project, Jira, Visio, Google Analytics, Google Adwords, Hootsuite.
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