Daniel K. CISSP, GCIH
Details
Computer and Information Systems Security/Information Assurance
University of Minnesota-Twin Cities
2017 : 2019
Mini-MBA
University of St. Thomas - Opus College of Business
Bachelor of Science in Business Administration
Metropolitan State University
Associate of Arts Degree
Minneapolis Community and Technical College
Medtronic
Principal Cybersecurity Incident Responder
2019 : 2022
Medtronic
Sr. Cybersecurity Incident Responder
• Serve as the primary escalation point and lead technical resource for troubleshooting Microsoft Windows Server, Hyper-V virtualization, networking, and Fortinet firewall tickets
• Use of network packet capture and network analyzer utilities such as Wireshark, RSA NetWitness, and Capsa to aid in advanced network and security incident troubleshooting
• Acted as the primary technical resource for high-profile emergency incident response and active breach scenarios
• Setup, administration, and troubleshooting of site-to-site IPSec and end-user SSL VPN tunnels with LDAP/AD integration on FortiGate firewalls
• Conduct external port scans, light penetration testing, and vulnerability assessments of client networks using tools such as RapidFire, Nessus, Nmap, and Kali Linux tools
• Active Directory and group policy administration, design, implementation, troubleshooting, and management across many diverse network environments
• Lead administrator for Enterprise VMware IAAS platform (Artisan Infrastructure) including managing and provisioning multi-tier SAN storage, virtual networks, and virtual machines
• Project management of infrastructure and security incident remediation using tools such as Basecamp and Asana
• Management and administration of internal ticketing and ERP/PSA system (ConnectWise) with a focus on automation and improvement through scripting workflow rules
• Address PCI scan compliance issues such as scope reductions, network segmentation, SSL/TLS version issues, certificate problems, and web server and e-commerce plug-in vulnerabilities
• Oversaw the design and implementation of a full-disk-encryption as-a-service solution to help mitigate risk of PHI leakage for healthcare (HIPPA) clients, including full service management of symmetric encryption keys
• Lead Active Directory technical resource on Active Directory audit and attestation projects
2015 : 2018
Top Dog PC Services
Information Security / Project Manager
• Effectively ran the day-to-day operations of a busy managed services and technology consulting business, including managing all technical, sales, marketing, human resource, and finance matters for the business
• Averaged annual revenue growth of 35% with 23+% EBITDA from 2009 to 2013
• Serve as the primary escalation point and lead technical resource for troubleshooting Microsoft Windows Server, Hyper-V virtualization, networking, WatchGuard and Untangle firewall tickets
• Implementation and administration of Datto business continuity solution for Windows Servers
• Extensive Active Directory and group policy administration, design, implementation, troubleshooting, and management across many diverse network environments
• Project management of infrastructure upgrade and security incident remediation projects using tools such as Basecamp and Asana
• Primary business and technical resource during the implementation of a PSA/ERP solution (ConnectWise) from the ground up including retrofitting undocumented and non-existent business processes
• Highly focused on business process improvements; including analyzing, designing, and implementing new processes to decrease the number of incoming incidents, reduce response times, and increase first call resolution metrics
• Seamlessly flex schedule to provide onsite and remote tier III technical support assistance, including acting as the point person for time-sensitive issues with top accounts and high-profile customers
2004 : 2014
Tech Shield Consulting
Owner, President
Skills
Cisco, Cisco Technologies, Cloud Computing, Consulting, Data Center, Disaster Recovery, Firewalls, Help Desk Support, Information Technology, IT Management, Managed Services, Microsoft Exchange, Networking, Network Security, Program Management, Security, Servers, Small Business, Storage, Strategic Planning, Strategy, Switches, System Administration, Troubleshooting, Virtualization, VoIP, Windows, Windows Server, Wireless Networking
About
Lifelong learner and full-time (evening) graduate student at the University of Minnesota pursuing a master’s degree in security technologies. Over ten years’ consulting experience spanning virtually every aspect of Microsoft Windows networks with a pivot to focus on security during the last three years. Certified Ethical Hacker with a track record of success in designing and implementing technical controls to detect, prevent, mitigate, and contain security threats. Expertise with analyzing complex data, easily able to summarize and highlight key areas of concern for the executive suite. Strong ability to lead and shape client expectations. Exemplary communication skills, excel at new challenges, and results-driven. Easily able to flex between working independently and as a team player.
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