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Daniel Morse
Project Manager at Warner Bros. Discovery
Tucker, GA, United States
Details
Experience:
2017 : Present
Warner Bros. Discovery
Cybersecurity Project Manager
As single point of contact to business customers with ownership and accountability of the customer lifecycle, from customer acquisition through billing activation across the Global IP services product portfolio, I led hundreds of telephony/IT projects applying PMI best practices, consistently meeting delivery dates year-over-year.
2013 : 2017
Sprint Nextel Inc.
Implementation Project Manager
To inform strategic decisions for Business Technical Service Assurance executive leadership operating customer care centers across the United States, I created and reported daily, weekly, and monthly operational metrics leveraging SQL, Crystal Reports, and Excel.
2013 : 2013
Sprint Nextel Inc.
Data Analyst
Managed workforce staffing operations and led seasonal and adhoc reporting projects.
2012 : 2013
Sprint Nextel Inc.
Workforce Management Project Manager
As an intern for Sprint's Midwest Region Business Wireless Sales team, I learned and applied techniques to develop the Midwestern sales funnel, manage customer relationships, and support senior account executives.
2012 : 2012
Sprint Nextel Inc.
Account Executive Internship
Warner Bros. Discovery
Cybersecurity Project Manager
As single point of contact to business customers with ownership and accountability of the customer lifecycle, from customer acquisition through billing activation across the Global IP services product portfolio, I led hundreds of telephony/IT projects applying PMI best practices, consistently meeting delivery dates year-over-year.
2013 : 2017
Sprint Nextel Inc.
Implementation Project Manager
To inform strategic decisions for Business Technical Service Assurance executive leadership operating customer care centers across the United States, I created and reported daily, weekly, and monthly operational metrics leveraging SQL, Crystal Reports, and Excel.
2013 : 2013
Sprint Nextel Inc.
Data Analyst
Managed workforce staffing operations and led seasonal and adhoc reporting projects.
2012 : 2013
Sprint Nextel Inc.
Workforce Management Project Manager
As an intern for Sprint's Midwest Region Business Wireless Sales team, I learned and applied techniques to develop the Midwestern sales funnel, manage customer relationships, and support senior account executives.
2012 : 2012
Sprint Nextel Inc.
Account Executive Internship
Company:
Warner Bros. Discovery
Spoken Language:
Spanish
About
Goal-driven and customer focused IT project manager with over 6 years of experience leading large enterprise cybersecurity projects.
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