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DennisC Day
Information Security - Lead Business Analyst at Fifth Third Bank
Cincinnati, OH, United States
Details
Experience:
2017 : Present
Fifth Third Bank
Information Security - Lead Business Analyst
2003 :
Fifth Third Bank
Information Security Engineer
IT Payments Engineer :
Will update my future responsibilities with Fifth Third Bank due to my transition from Mortgage IT to Payments IT.
Fifth Third Bank
IT Payments Engineer
Administration / Application Owner for Fifth Third Bank’s Mortgage Origination System, (UniFi) 27 Billion net profit, year 2012 / 2013 with user population of 2,200.
Implemented and currently administration / application owner of Nautilus, Fifth Third’s imaging solution for the mortgage origination system, front end imaging throughout the life of all loans. Paper savings costs and productivity – millions. User population over 2,000
Citrix Management Console, manage and support the Citrix Farm for multiple owner applications. Publish; establish permissions, control production, UAT, QA, and test region(s) in our footprint from multiple states to offshore (India).
Application owner for over 20 applications from secure email exchange to Extraction from outside infrastructures to financial software determining interest rates, markets forecasts.
XML RAW end to end supported communication receiving confidential / personal customer data – Credit reports including all personal data within XML/RAW data transmission. Data received from multiple interfaces then imported into the Mortgage Origination System for end user review.
Firewall and proxy exclusions, straight cloud support and transmission with trusted partners.
Server owner of over 200 production servers
DR drill application owner created DR plans for multiple applications / systems
20 Years + IT administration / experience / knowledge.
Manage off shore support team (15)
Maintain effective working relationship with peers and numerous vendors, seamlessly integrating strategic objectives and activities.
Oversees the completion of Remedy incident and change management tickets assigned to Remedy groups. Meets established SLA’s and oversees / determines root cause. ITIL
2006 : 2017
Fifth Third Bank
Sr. Systems Operations Analyst III
Alarm system and Card Access Programming for all new Fifth Third Banks
Monitor health of all systems used for remote programming (ISM Director Software) and alarm monitoring (MAS).
Monitor and Administer service for all banking centers alarm systems.
Trained and Certified in Verex Technologies, EST Fire Systems CPR, MAS systems, March DVR and GPS Tracked Dye Packs.
Worked in Security Operations Center monitoring alarms for 1200 plus Fifth Third Banking Centers, and head of Security Dept for Fifth Third Bank
Worked with Bank Protection, Police Departments, and FBI on robberies and fraud cases
DVR March Networks Certified.
Maintain server reliability
Implement new Dell server/Cisco switch installs and continued support.
24 x 7 VPN/Dialer support
Installs, configures, maintains, and troubleshoots server hardware.
Perform system integration testing of server operating systems, maintain server infrastructure and ensures that all software, firmware, etc. is current.
Norton telephone switch Programming
2003 : 2006
Fifth Third Bank
System Administrator/ Programming Coordinator
Fifth Third Bank
Information Security - Lead Business Analyst
2003 :
Fifth Third Bank
Information Security Engineer
IT Payments Engineer :
Will update my future responsibilities with Fifth Third Bank due to my transition from Mortgage IT to Payments IT.
Fifth Third Bank
IT Payments Engineer
Administration / Application Owner for Fifth Third Bank’s Mortgage Origination System, (UniFi) 27 Billion net profit, year 2012 / 2013 with user population of 2,200.
Implemented and currently administration / application owner of Nautilus, Fifth Third’s imaging solution for the mortgage origination system, front end imaging throughout the life of all loans. Paper savings costs and productivity – millions. User population over 2,000
Citrix Management Console, manage and support the Citrix Farm for multiple owner applications. Publish; establish permissions, control production, UAT, QA, and test region(s) in our footprint from multiple states to offshore (India).
Application owner for over 20 applications from secure email exchange to Extraction from outside infrastructures to financial software determining interest rates, markets forecasts.
XML RAW end to end supported communication receiving confidential / personal customer data – Credit reports including all personal data within XML/RAW data transmission. Data received from multiple interfaces then imported into the Mortgage Origination System for end user review.
Firewall and proxy exclusions, straight cloud support and transmission with trusted partners.
Server owner of over 200 production servers
DR drill application owner created DR plans for multiple applications / systems
20 Years + IT administration / experience / knowledge.
Manage off shore support team (15)
Maintain effective working relationship with peers and numerous vendors, seamlessly integrating strategic objectives and activities.
Oversees the completion of Remedy incident and change management tickets assigned to Remedy groups. Meets established SLA’s and oversees / determines root cause. ITIL
2006 : 2017
Fifth Third Bank
Sr. Systems Operations Analyst III
Alarm system and Card Access Programming for all new Fifth Third Banks
Monitor health of all systems used for remote programming (ISM Director Software) and alarm monitoring (MAS).
Monitor and Administer service for all banking centers alarm systems.
Trained and Certified in Verex Technologies, EST Fire Systems CPR, MAS systems, March DVR and GPS Tracked Dye Packs.
Worked in Security Operations Center monitoring alarms for 1200 plus Fifth Third Banking Centers, and head of Security Dept for Fifth Third Bank
Worked with Bank Protection, Police Departments, and FBI on robberies and fraud cases
DVR March Networks Certified.
Maintain server reliability
Implement new Dell server/Cisco switch installs and continued support.
24 x 7 VPN/Dialer support
Installs, configures, maintains, and troubleshoots server hardware.
Perform system integration testing of server operating systems, maintain server infrastructure and ensures that all software, firmware, etc. is current.
Norton telephone switch Programming
2003 : 2006
Fifth Third Bank
System Administrator/ Programming Coordinator
Company:
Fifth Third Bank
Spoken Language:
English, French, Spanish
About
Established Information Technology Professional always ready for a new adventure!
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