Devin Camak
Details
Corporate Communications
University of Baltimore
2008 : 2010
Bachelor's degree
Information Technology
University of Maryland Baltimore County
2006 : 2008
Federal Reserve Bank of New York
Senior Information Security Analyst
2019 : 2021
Investors Bank
Identity Access Management Analyst II
2014 : 2019
Brown Brothers Harriman
Information Security Administrator
2011 : 2014
Gilman School
Support Center Analyst
2009 : 2011
Department of Defense
Computer Technician / Network Administrator (through CACi)
Skills
Active Directory, Analysis, Customer Relations, Customer Service, Fast Learner, Hardware, Help Desk Support, Information Technology, ITIL Certified, Laptops, Mac OS X, Management, Marketing, Microsoft Office, Microsoft Word, Networking, OS X, People-oriented, Public Relations, Public Speaking, SharePoint, Social Networking, System Administration, Team Building, Technical Support, Troubleshooting, Windows
About
Experienced Systems/Network Administrator and Helpdesk/Desktop Lead with years of deskside and remote support experience, including configuration, installation, maintenance, and upgrades. Skilled in supporting Tier 1 & 2 issues involving software, hardware, printers, other peripherals, and local connectivity issues; adept in managing Active Directory, Windows, and Macintosh technologies.
- Extensive experience deploying, upgrading, and migrating workstations, configuring operating systems and proprietary software, and administering/installing/maintaining network components.
- Self-starter and effective communicator; conducts personal research, learns new systems and processes quickly, and develops rapport with end users; “go to” guy for application questions, known for follow-up.
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OFFICIAL RECOGNITION:
- In 2010, awarded bonuses by employer CACi in response to customer input (DOD).
- Granted extra paid time off on multiple occasions (2008, 2009) by Cybercore Technologies management due to outstanding end user support.
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SKILLS
HARDWARE:
PC, scanners; PC Viewers (LCD panels), Printers/Copiers (Lexmark, HP, Xerox, Canon), HP Thin clients (4410t), HP All-in-One, Lenovo Think Pads, Apple iPhone 3G/4/4s/5/5s, Apple iPad, Apple iMac, Apple MacBook / Pro / MacBook Air
PLATFORMS / SYSTEMS:
Win NT/2000/XP/7/8, Mac OS X/Leopard/Lion/Mountain Lion
NETWORK:
TCP/IP, Subnet Masking, Ethernet, Active Directory
SOFTWARE:
MS Office Suite, Google Apps for Education, iCloud, Adobe Acrobat, Adobe Reader, Mainframe applications & FTP, CD burner software, Internet Explorer, Mozilla Firefox, McAfee Virus Scan, Norton Anti-virus, Terminal Services Controller Systems (TSACS), remote access, WordPerfect, Symantec Ghost, JAMF Casper Suites, Remedy, Mojo
Profile Photo
