Dhivya Kandhakrishnan
Details
HonorHealth
Information Security Risk Analyst II
2017 : 2019
HonorHealth
Senior Storage and Data Protection Engineer
- Led and coordinated Engineers across geographically distributed teams for designing and implementation tasks.
- Led implementation of key storage initiatives, including installation and configuration of new storage devices for additional capacity, allowing customers to maximize application need.
- Drove continuous improvement initiatives, eliminating manual processes, increasing efficiency, streamlining root cause analysis and knowledge transfers providing additional value to clients.
- Ensured all non-compliance issues and patch advisories related to SAN and NAS are resolved & completed on or before the audit due date. Maintained “audit ready” posture at all times.
- Managed over 20 controllers and about 3PB of data. Implemented NFS, CIFS on filers across the enterprise. Worked and guided through designing NAS provisioning for customers.
- Managed SnapMirror setting for replications within the same and long distance sites. Migrated data using Qtree Snapmirror.
- Established, updated and maintained workflows, user guides, processes, technical documentation for software and tools.
2014 : 2016
IBM
Storage Technical Team Lead / NAS SME
- Led efforts toward successful implementation of key storage initiatives.
- Guided in scripting and other automation strategies to eliminate the need for manual process.
- Provided continuous improvement on process documentation, efficiency, root cause analysis and knowledge transfer.
- Ensured all non-compliance issues and patch advisories related to SAN and NAS are resolved.
- Participated in Software defined storage and flash storage initiatives for IBM.
- Verified systems adhered to stricter HIPAA compliance standards when necessary.
- Ensured all passwords were changed in compliance with corporate schedule.
- Removed individual IDs within 24 hours of a team member's departure.
2013 : 2014
IBM
Technical team lead, SAN - Managed Storage Services
-Provided SAN support and lead a sub team of SAN designers for multiple IBM UK customers.
-Complete tech refresh for UK account that involved migrating close to 1000 servers, 40 storage devices and 40 SAN switch refresh. Project involved 6 large SAN fabrics.
-Architected solutions and implementation for new customers.
-Drove operational maintenance projects like code upgrades on multiple SVCs.
-NCDA certified
-PureFlex storage implementation.
2012 : 2013
IBM Global Services - Managed Storage Services.
Storage Area Network Designer
About
Extensive experience in multi-tiered, high performance distributed enterprise storage across industries, including government, insurance, and banks. Skilled at coordinating and managing partnered resources to successfully drive the project to customer expectations.
Develop strong client relationship using excellent interpersonal communication skills.
Recognized for outstanding support for customers. Skilled in managing team that consistently meet commitments with integrity.
Specialties :
- Strong team building skills.
- Able to effectively assess operational inefficiencies.
- Good knowledge of measurable tasks.
- Architect and Design SAN and NAS technologies.
- Security compliance.
- Storage and Server Migrations.
- Disaster Recovery
- Incident Response.
- Business Development
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