Eric S.
Details
Microsoft
Cybersecurity Consultant | WW Compromise Recovery Security Practice
2015 : 2020
Microsoft
Cybersecurity Consultant | Azure Cloud & Artificial Intelligence
Learning Assistant in the college of Information Sciences and Technology for courses including IT Project Management (IST 302) and Information, People and Technology (IST 110). I served as a learning coach and mentor for students, while supporting the instructor with teaching-related tasks including, grading assignments and holding office hours. I worked closely with the instructor to provide challenging and meaningful learning experiences for enrolled students.
2013 : 2015
Penn State University
Learning Assistant
I acted as a technology evangelist. I spent the year planning and marketing campus events, blogging about my experiences and demoing the latest Microsoft technologies throughout campus. I partnered with the university bookstore, student government, clubs, professors, high schools and presented at conferences. I also received training from Microsoft account managers, technology/academic evangelist, program managers, recruiters and developers.
-My primary focus was to drive awareness, consideration, usage and preference of Microsoft technologies and programs to the broader student and educators population.
-Landed and managed internal and external strategic partnerships in exchange for program investments.
-Recruited and motivated students to build Windows applications--drove 20+ published Windows Phone and Windows 8 Apps to the Marketplace.
-Supported targeted product launch plans, acceleration of user deployments and development of authentic Microsoft enthusiast.
-Owned all Microsoft at Penn State channels to promote products and services, drive student app development and support field for all PSU campuses.
2011 : 2014
Microsoft
Senior Campus Representative
Core Services Engineering & Operations, worked in the Information Security and Risk Management organization (ISRM) on the Security Accelerators for Emerging Technologies & Threats team (SAFE-T) driving user experience and data loss prevention efforts.
Completed a comparative analysis on security and external sharing features of enterprise and consumer products
Produced a gap analysis and heat map of consumer and enterprise external sharing capabilities
Helped drive user acceptance test for Microsoft Corporate SharePoint
Designed a rubric to evaluate products user experience
2013 : 2013
Microsoft
Program Manager Intern
About
Ever since I can remember, the cornerstone of my passion has always been technology. The conception of it, interacting with it, understanding it. I would spend countless hours breaking, fixing (or attempting to), and or experimenting with some kind of electronic. It was this passion overtime that has allowed me to further evolve my focus—concentrating on the intersection of people and their interaction with technology. I'm obsessed with the customer experience. I believe behind every innovation is the conviction that it has the innate capacity to enrich our lives/productivity for the better.
I enjoy workshopping solutions to big problems that matter. To achieve this, I pride myself on making high-quality decisions and I always aim to take a logical yet innovative approach to a solution. However, I also understand sometimes simple can be harder than complex and that you must work hard to get your thinking clean to make it simple. For me, it’s all worth it in the end because once I get there, I feel like I can move mountains. Details create the big picture and I'm often fixated on driving clarity involving complex and intricate design goals. I believe the key to creating a truly exceptional product experience, your mindset must be relentlessly focused on the smallest detail. Similarly, feedback channels are also critical to the success of any project, not just taking it but truly listening to it with the intent to understand. I am an avid believer in diverse and inclusive teams, and that it is our differences that connects us closer to our customers and each other. I often refer to the quote, diversity is being invited to the party and inclusion is being asked to dance.
Today, my focus is on cybersecurity as a technical consultant at Microsoft on the Worldwide Compromise Recovery Security Practice (CRSP) team. We are a team of security experts specializing in advanced cybersecurity services and techniques, guiding customers (proactively and reactively) in regaining positive administrative control over their environment during a malicious cyberattack. I have worked across small to enterprise sized fortune 500 environments in multiple industries in both public and private sectors.
I enjoy meeting new people and hearing different perspectives. If you have questions or just want to connect, feel free to reach out!
Professional Skills
Information Technology | Cybersecurity | Program/Project Management | Consulting | Human-Computer Interaction | Microsoft Technologies | Crisis Informatics | Music Production
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