Evan Dartt
Details
Indiana University Bloomington
Kimball Electronics
Information Security Management Analyst
• Performed tier 1 triage, analysis, and response of routine security incidents, threats, and vulnerabilities via alert-generated tickets in IR SIEM system
• Monitored & analyzed suspicious logins, network activity, and authentication failures for IOCs
• Triaged phishing emails by analyzing headers and content to mitigate malicious phishing attacks
• Identified security risks & exposures that have prevented potential threat escalation against the university
• Created incident response playbooks for MFA & login security incidents using NIST SP 800-61 framework
• Consulted end-users & IT staff of security best practices to maintain compliance of university data & technology
2022 : 2023
Indiana University Bloomington
SIEM Monitoring & Incident Response Intern
• Provided instruction and strategy to esports students to improve and advance their skills
• Assisted in recruiting of players and managing of the teams and social media
2021 : 2023
Brescia University
Assistant Esports Coach
• Provided first-line support on systems infrastructure, applications & accounts to 10,000+ internal end users
• Actively triaged and followed-up on software errors, network outages, and hardware issues for business continuity; escalating issues to different teams when necessary
• Assisted & educated end users for resolution of lending system application errors
• Performed password resets and administration for Active Directory & third-party accounts
• Acted as point of escalation for Customer Support on complex customer account system errors
2022 : 2022
OneMain Financial
Technical Support Specialist
• Provided remote & walk-in IT support to thousands of clients at Indiana University & Ivy Tech campuses
• Resolved 20+ tickets per day troubleshooting various IT & University systems, email, devices, and networks
• Registered device MAC addresses for network use, and installed & configured software on user systems
• Administered Active Directory & MFA account unlocks, and configured OTP MFA hardware tokens for users
2019 : 2020
Indiana University Bloomington
UITS Support Center Consultant
Skills
Application Support, Citrix Cloud, Coaching, Communication, Customer Service, Cybersecurity, Database Administration, Digital Forensics, Employee Training, Help Desk Support, Incident Investigation, Incident Response, Informatics, Information Security, Information Security Management System (ISMS), Instructure Canvas, ISO 27001, IT Consulting, IT Hardware Support, IT Risk Management, Jenkins, Leadership, Linux, Log Analysis, Management, Microsoft Excel, Microsoft Office, Microsoft Power Platform, MySQL, Network Security, NIST, Okta, Okta Administration, Problem Solving, Project Management, Python (Programming Language), Remote Troubleshooting, Risk Assessment, Scheduling, Security Information and Event Management (SIEM), ServiceNow, SQL, Team Management, Teamwork, Technical Support, Time Management, Virtual Desktop Infrastructure, windows OS
About
Aspiring Security Professional with a passion and knowledge for cybersecurity, information technology, and esports consulting, analysis, and management
Experience:
3+ years IT Support, Consulting, and Operations
1+ year Cybersecurity & Information Security
7+ years Esports, Coaching & Management
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