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Felix Salzedo
Information Security Analysis & Cyber Forensics
Monroe, NC, United States
Details
Experience:
2019 : Present
Wells Fargo
Information Security Engineer Senior Analyst
2017 : 2019
Wells Fargo
Application Support Engineer
2017 : 2017
Captivate.
Network Support Engineer
• Conducted false-positive alarm reviews and research regarding incompatible firmware of malfunctioning micro panels in the field connected to the Smartcard Access Management systems (SAM).
• Assisted in updating process and procedures for Physical Access Control Systems (PACS).
• Provided, updated and maintained access to the Physical Access Monitoring Systems (PAMS).
• Served security personnel by troubleshooting tickets using PAC2000 (Remedy) system in a 24x7 Security Operations Center (SOC).
• Overlooked processes between multiple Physical Access Monitoring System standalone sites and PAMS loading procedure.
• Conducted workbook quality assurance before and after programming has been completed.
• Connected to remote devices via SSH protocol utilizing terminals to communicate with Picture Perfect host server for micro failures, resets and micro statuses.
2015 : 2017
Wells Fargo
Information Security Analyst
• Worked directly with potential and existing customers to assess their needs/requirements, accurately advised them on the most appropriate products or services, and acted on sales opportunities.
• Multi-Tasking, interacting with two to three customers at once while navigating multiple systems and paying close attention to details regarding products and discounts offered to each customer.
2008 : 2015
Allstate Insurance
Internet Specialist
Wells Fargo
Information Security Engineer Senior Analyst
2017 : 2019
Wells Fargo
Application Support Engineer
2017 : 2017
Captivate.
Network Support Engineer
• Conducted false-positive alarm reviews and research regarding incompatible firmware of malfunctioning micro panels in the field connected to the Smartcard Access Management systems (SAM).
• Assisted in updating process and procedures for Physical Access Control Systems (PACS).
• Provided, updated and maintained access to the Physical Access Monitoring Systems (PAMS).
• Served security personnel by troubleshooting tickets using PAC2000 (Remedy) system in a 24x7 Security Operations Center (SOC).
• Overlooked processes between multiple Physical Access Monitoring System standalone sites and PAMS loading procedure.
• Conducted workbook quality assurance before and after programming has been completed.
• Connected to remote devices via SSH protocol utilizing terminals to communicate with Picture Perfect host server for micro failures, resets and micro statuses.
2015 : 2017
Wells Fargo
Information Security Analyst
• Worked directly with potential and existing customers to assess their needs/requirements, accurately advised them on the most appropriate products or services, and acted on sales opportunities.
• Multi-Tasking, interacting with two to three customers at once while navigating multiple systems and paying close attention to details regarding products and discounts offered to each customer.
2008 : 2015
Allstate Insurance
Internet Specialist
Company:
Wells Fargo
Spoken Language:
Spanish
About
Information Security professional with experience specializing in Cyber Crime and Information System Security including digital forensics expertise working with the 3rd largest United States cabinet department to conduct data recovery for both personal computers and mobile devices to detect fraud and child exploitation. Background working for the largest financial institution protecting over 700,000 node network with physical security devices set at +1000 supported facilities throughout the globe.
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