Greg Higgins

Sr Information Security Engineer at Republic Services

Tempe, AZ, United States

Details

Experience: 2023 : Present

Republic Services

Sr Information Security Engineer

2020 : 2023

Republic Services

Sr Identity & Access Management Analyst

- IBM Tivoli Suite (ITIM/TIM, TAM)

- IBM Privileged Identity Manager (PIM)

- IBM Security Identity Governance & Intelligence (IGI)

- Thycotic Secret Server

- Duo Two-Factor Authentication (2FA)

- Active Directory

- Azure Active Directory

- Powershell

- LDAP

- Identity Provisioning & Management

- Azure & ADFS Single Sign-On

- Role-Based Access Control (RBAC)

2015 : 2020

Republic Services

Identity & Access Management Analyst

- Support Republic’s enterprise applications : Salesforce.com, Big-Machines Capture, and Dossier Fleet Management

- Create detailed documentation for customized in-house applications

- Utilize ServiceNow to manage incoming problem tickets from the help-desk

- Familiar with ITIL processes as it relates to Service Desk responsibilities

2015 : 2015

Republic Services

Tier 2 Application Support

- Monitor the uhaul.com website with tools such as Tealeaf, Urchin, and Google Analytics.

- Organize and gather data in such a way that it can be used to improve the existing site as well as make predictions on future behavior.

- More specifically oversee all of the customer’s interactions involving the sales of hitches and hitch accessories.

- Meet with program managers to discuss my statistics and reports on how they can improve their respective processes.

2014 : 2015

U-Haul International, Inc.

Web Analyst Intern

Company: Republic Services