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Jack Koch
Cybersecurity Operations @ The Goodyear Tire & Rubber Company
Cleveland, OH, United States
Details
Experience:
2023 : Present
The Goodyear Tire & Rubber Company
ITDP Risk and Security - Cybersecurity Operations Analyst
- Implement scripting (PowerShell) to automate manual processes, and improve operational efficiency of Goodyear's Global Privileged Access Management (PAM) solution.
- Create and improve dashboards and reporting tools via Splunk to enhance visibility of events within Goodyear's PAM solution in accordance with organizational log management standards.
- Enable access to Goodyear's PAM solution on a global scale through onboarding, decommissioning, and troubleshooting of failed accounts with Level 2 Windows/Linux server personnel within the platform across various business functions, geographical domains, and operating systems.
- Aid in the consultation of security standards to Goodyear vendors on the basis of Security Architecture, Identity and Access Management (IAM), Security Information and Event Management (SIEM), Risk Management, and Vulnerability Management to suggest optimal security recommendations while remaining compliant to organizational policy.
2022 : 2023
The Goodyear Tire & Rubber Company
ITDP Risk and Security - Privileged Access Automation Engineer
- Review and ensure that cyber security standards are followed for 70+ applications in the GY Intellectual Property Portfolio on the basis of : Access Management, Change/Incident/Release Management,Log Management, and DNS Identity.
- Develop and Manage AWS Error Reporting Dashboards/Reports via Splunk for Data Insights to enable more efficient error handling and infrastructure health monitoring.
- Remediate global servers running on obsolete versions of Windows OS to enable security support across the organization.
- Facilitate progress and completion of over 15 efficiency-gaining initiatives within Goodyear IT, RDEQ, and Engineering.
- Mitigate the use of USB for data extraction/storage purposes by leading global initiative to pursue more secure means of information management.
- Implement design and content changes for the website of Goodyear's flagship community outreach event.
2021 : 2022
The Goodyear Tire & Rubber Company
ITDP Global Technology - Cyber Security/IP Protection Associate
- Support Implementation Design personnel with Supply Chain solutions to optimize the operational efficiency of nationwide clients to fulfill business needs.
- Function as a solutions architect in the development and implementation of Robotic Process Automation (RPA) functionality with labor reporting of a live account, saving floor supervisors up to 520 hours annually.
- Analyze inefficiencies and inaccuracy throughout the daily operations of a client after a recent account launch, which experienced a tenfold increase in order volume within a one week period.
- Propose resolutions to operational obstacles directly to general managers, operations managers, and operations supervisors in effort to steadily increase successfully outbound orders on a weekly basis.
- Test and analyze the functionality of SQL queries in systems such as WMI 2020 (IBM Warehouse Management Interface), IBM Cognos, and UI Path.
2020 : 2020
DHL Supply Chain
IT Implementation Analyst Intern
- Collaborated with technical analysts to support re-launch of customer relationship management system, which links and provides branded content to over 500 members of UHM sales staff.
- Analyzed data and metrics utilized by the advisory board to support customer satisfaction initiatives and CRM optimization, which were primary goals for the company.
- Gained high visibility to and familiarity with automation tools within the CRM by importing automated content into the system.
- Audited and reviewed over 200 unique content pieces and 500 user profiles to meet compliance regulations and ensure consistency of company branding.
- Developed published content for both the CRM and company social media platforms of Facebook, Instagram, and Twitter.
- Facilitated a group of 9 fellow interns that was awarded first place out of 6 groups for devising two key innovations to achieve a company milestone.
- Honored with the 2019 L.E.A.D. Internship Program Continued Learning Award for demonstrating an openness to gain exceptional knowledge in field of interest as well as in other departments of the company.
2019 : 2019
Union Home Mortgage Corp.
Marketing Technology Intern - CRM
The Goodyear Tire & Rubber Company
ITDP Risk and Security - Cybersecurity Operations Analyst
- Implement scripting (PowerShell) to automate manual processes, and improve operational efficiency of Goodyear's Global Privileged Access Management (PAM) solution.
- Create and improve dashboards and reporting tools via Splunk to enhance visibility of events within Goodyear's PAM solution in accordance with organizational log management standards.
- Enable access to Goodyear's PAM solution on a global scale through onboarding, decommissioning, and troubleshooting of failed accounts with Level 2 Windows/Linux server personnel within the platform across various business functions, geographical domains, and operating systems.
- Aid in the consultation of security standards to Goodyear vendors on the basis of Security Architecture, Identity and Access Management (IAM), Security Information and Event Management (SIEM), Risk Management, and Vulnerability Management to suggest optimal security recommendations while remaining compliant to organizational policy.
2022 : 2023
The Goodyear Tire & Rubber Company
ITDP Risk and Security - Privileged Access Automation Engineer
- Review and ensure that cyber security standards are followed for 70+ applications in the GY Intellectual Property Portfolio on the basis of : Access Management, Change/Incident/Release Management,Log Management, and DNS Identity.
- Develop and Manage AWS Error Reporting Dashboards/Reports via Splunk for Data Insights to enable more efficient error handling and infrastructure health monitoring.
- Remediate global servers running on obsolete versions of Windows OS to enable security support across the organization.
- Facilitate progress and completion of over 15 efficiency-gaining initiatives within Goodyear IT, RDEQ, and Engineering.
- Mitigate the use of USB for data extraction/storage purposes by leading global initiative to pursue more secure means of information management.
- Implement design and content changes for the website of Goodyear's flagship community outreach event.
2021 : 2022
The Goodyear Tire & Rubber Company
ITDP Global Technology - Cyber Security/IP Protection Associate
- Support Implementation Design personnel with Supply Chain solutions to optimize the operational efficiency of nationwide clients to fulfill business needs.
- Function as a solutions architect in the development and implementation of Robotic Process Automation (RPA) functionality with labor reporting of a live account, saving floor supervisors up to 520 hours annually.
- Analyze inefficiencies and inaccuracy throughout the daily operations of a client after a recent account launch, which experienced a tenfold increase in order volume within a one week period.
- Propose resolutions to operational obstacles directly to general managers, operations managers, and operations supervisors in effort to steadily increase successfully outbound orders on a weekly basis.
- Test and analyze the functionality of SQL queries in systems such as WMI 2020 (IBM Warehouse Management Interface), IBM Cognos, and UI Path.
2020 : 2020
DHL Supply Chain
IT Implementation Analyst Intern
- Collaborated with technical analysts to support re-launch of customer relationship management system, which links and provides branded content to over 500 members of UHM sales staff.
- Analyzed data and metrics utilized by the advisory board to support customer satisfaction initiatives and CRM optimization, which were primary goals for the company.
- Gained high visibility to and familiarity with automation tools within the CRM by importing automated content into the system.
- Audited and reviewed over 200 unique content pieces and 500 user profiles to meet compliance regulations and ensure consistency of company branding.
- Developed published content for both the CRM and company social media platforms of Facebook, Instagram, and Twitter.
- Facilitated a group of 9 fellow interns that was awarded first place out of 6 groups for devising two key innovations to achieve a company milestone.
- Honored with the 2019 L.E.A.D. Internship Program Continued Learning Award for demonstrating an openness to gain exceptional knowledge in field of interest as well as in other departments of the company.
2019 : 2019
Union Home Mortgage Corp.
Marketing Technology Intern - CRM
Company:
The Goodyear Tire & Rubber Company
About
2021 Honors Graduate of the Ohio University College of Business with BBA dual major in Management Information Systems & Data Analytics with a passion for Cybersecurity. My experience as an information security professional predominantly lies in Security Operations, Identity and Access Management (IAM), Risk Assessment, Security Information and Event Management (SIEM), and threat analysis – all with a detail-oriented and strategic approach.
I pride myself on creating value through my leadership mindset, dynamic interpersonal communication style, and logic-driven approach to problem solving. Constantly keeping up to date with latest industry emerging technology and events, I look forward to applying skills refined through experience and exploring any opportunity to learn. I'm always seeking ways to expand my professional network, and welcome all invitations to connect!
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